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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Om Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9780071830607
  • Bindende:
  • Hardback
  • Sider:
  • 304
  • Utgitt:
  • 16. juni 2013
  • Utgave:
  • 2
  • Dimensjoner:
  • 236x163x24 mm.
  • Vekt:
  • 564 g.
  På lager
Leveringstid: 4-8 virkedager
Forventet levering: 3. januar 2025
Utvidet returrett til 31. januar 2025
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Beskrivelse av Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

Brukervurderinger av Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition



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