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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Om The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer experience--which generates heightened profitability in the age of rapid information flows and expanding customer expectations.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9780071786973
  • Bindende:
  • Hardback
  • Sider:
  • 320
  • Utgitt:
  • 16. desember 2011
  • Dimensjoner:
  • 163x234x26 mm.
  • Vekt:
  • 616 g.
  Gratis frakt
Leveringstid: 2-4 uker
Forventet levering: 30. mars 2026

Beskrivelse av The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer experience--which generates heightened profitability in the age of rapid information flows and expanding customer expectations.

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