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Knowledge Driven Service Innovation and Management

- IT Strategies for Business Alignment and Value Creation

Om Knowledge Driven Service Innovation and Management

Presents a collection of research and analysis on the principles of service, knowledge and organisational capabilities. This book aims to clarify IT strategy procedures and management practices and how they are used to shape a firm's knowledge organisations as well as facilitate service innovation and customer value co-creation.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9781466625129
  • Bindende:
  • Hardback
  • Sider:
  • 354
  • Utgitt:
  • 30. november 2012
  • Dimensjoner:
  • 227x292x42 mm.
  • Vekt:
  • 1784 g.
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Leveringstid: 2-4 uker
Forventet levering: 16. november 2024

Beskrivelse av Knowledge Driven Service Innovation and Management

Presents a collection of research and analysis on the principles of service, knowledge and organisational capabilities. This book aims to clarify IT strategy procedures and management practices and how they are used to shape a firm's knowledge organisations as well as facilitate service innovation and customer value co-creation.

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