Utvidet returrett til 31. januar 2024

Using Information to Develop a Culture of Customer Centricity

- Customer Centricity, Analytics, and Information Utilization

Om Using Information to Develop a Culture of Customer Centricity

Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9780124105430
  • Bindende:
  • Paperback
  • Sider:
  • 108
  • Utgitt:
  • 25. november 2013
  • Dimensjoner:
  • 228x151x6 mm.
  • Vekt:
  • 172 g.
  • BLACK NOVEMBER
  Gratis frakt
Leveringstid: 2-4 uker
Forventet levering: 30. november 2024

Beskrivelse av Using Information to Develop a Culture of Customer Centricity

Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes.

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