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"Have you ever struggled to communicate with a limited-English speaker? Did you know there is a simple solution to improve cross-cultural communication without learning another language? This much-needed book is ideal for anyone working in a public-facing job from government to hospitality, international organizations, human resources, cross-cultural and diversity training, English as a second language teaching, foreign aid, or those with a love of language, culture and communication. Quick to read, it offers 50 practical tools to help you become aware of and adapt your spoken English to completely transform exchanges with limited-English speakers and minimize communication challenges. And the good news is: it is not that difficult and can be implemented immediately"--Publisher's description.