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Service Management Principles for Hospitality and Tourism

Om Service Management Principles for Hospitality and Tourism

Provides an introduction to hospitality and tourism and discusses the role of communication in this sector. The book discusses food service management, marketing, quality management, customer satisfaction, the management of corporate travel and tourists, technology and networking, and challenges that lie ahead.

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  • Språk:
  • Engelsk
  • ISBN:
  • 9781774073131
  • Bindende:
  • Paperback
  • Sider:
  • 290
  • Utgitt:
  • 1. november 2019
  • Dimensjoner:
  • 152x229x0 mm.
  • BLACK NOVEMBER
  Gratis frakt
Leveringstid: Ukjent

Beskrivelse av Service Management Principles for Hospitality and Tourism

Provides an introduction to hospitality and tourism and discusses the role of communication in this sector. The book discusses food service management, marketing, quality management, customer satisfaction, the management of corporate travel and tourists, technology and networking, and challenges that lie ahead.

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