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Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes.

Much of the work of user-centered design practitioners involves some type of interviewing. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews.

Featuring a broad range of contributors, current data, and case studies, this book explores how the discussion of environmental policy requires the integration of legal-economic analysis of property rights issues.

A comprehensive resource on semantic modeling, for practitioners in health care, artificial intelligence, finance, engineering, military intelligence, enterprise architecture, and more. Focused on developing useful and reusable models, it explains how to build semantic content (ontologies) and how to build applications that access that content.

Discusses analytical methods, that combine a chemical sample treatment step with a spectrometric technique, applied to the determination of metals and metalloids at trace and ultratrace levels. This book comprises three parts and includes 54 alphabetically arranged monographic reviews on spectrochemical trace analysis for individual elements.

Offers a review of developments along with tried and tested methods for isolation, resolution and quantification of inositol phospholipids and inositol polyphosphates in both cells and tissues. This book includes detailed methodology for identification of molecular species of inositol phospholipids, including their phosphates and glycans.

As the computer industry retools to leverage massively parallel graphics processing units (GPUs), this book is designed to meet the needs of working software developers who need to understand GPU programming with CUDA and increase efficiency in their projects. It starts with an introduction to parallel computing concepts.

Focuses on the MSP-EXP430G2 LaunchPad Evaluation Kit, which is a complete microcontroller development platform that includes everything you need to start creating microcontroller-based projects.

A guide to the safe operation of all vessels at sea. Suitable for seagoing engineers, navigating officers, senior crew, cadets and those in training, it includes the International Regulations for Preventing Collisions at Sea, with practical discussion of the implications of the rules.

Suitable for advanced students of materials science and mechanical engineering, this book provides a concise introduction to the microstructures and processing of materials and shows how these are related to the properties required in engineering design.

IJCNN is the flagship conference of the INNS, as well as the IEEE Neural Networks Society. IJCNN has embraced the proliferation of spin-off and related fields, while maintaining a core emphasis befitting its name.

In the past, transmission pipeline routing and construction decisions were based largely on experience and 'back of the envelope' calculations. This manual helps readers pinpoint the useful formulae, equations, and calculations.

Provides readers with novel trends and achievements in magnetism. Suitable for those who wish to be introduced to a given topic in the field of magnetism, this title provides the readership with novel trends and achievements in magnetism.

Contains more than 300 review articles by distinguished research workers, which have become permanent records for many important developments, helping optical scientists and optical engineers stay abreast of their fields.

Provides reviews of important topics in computational chemistry as applied to all chemical disciplines. This title covers topics such as quantum chemistry, molecular mechanics, force fields, chemical education, and applications in academic and industrial settings.

Designed to meet the needs of business analysts, this book provides an analysis of rule types and a set of syntactic templates from which unambiguous natural language rule statements of each type can be generated. It explains how to develop an appropriate business vocabulary and generate quality rule statements using the appropriate templates.

Explains geology and hydrogeology of carbonate islands.

Provides an overview of the research activities in the field of Supercritical Fluids in Germany. This title contains results of projects within the research program on "Supercritical fluids as solvents and reaction media" on the initiative of the German working party on High Pressure Chemical Engineering of the Society of Chemical Engineers.

Reviews the condition of the British economy and the status of offshore technology prior to the arrival of the oil and gas industry in the North Sea. This title examines the reactions to this large industry of both the private sector and of government, including the formation, functions and operations of the Offshore Supplies Office (OSO).

A study of the theoretical and practical aspects of controlling and measuring Electromagnetic Interference in switching power supplies, including input filter instability considerations. It includes topics that cover the modern switching power conversion techniques, lucidly explained in simple but thorough terms.

Covers various aspects of getting electricity from the source to user via the power grid. This book includes renewable and distributed energy developments, international regulatory compliance issues with coverage of IEC standards, and key conversions to US based standards and terminologies.

Addresses the exciting developments of superconductivity after 1980. This title demonstrates that progress in superconductivity is to a large extent due to progress in materials synthesis and characterization. It offers a gateway to the developments in the literature.

Suitable for audio designers and music and electronics enthusiasts alike, this title enables readers to understand, create, reconfigure and personalize high-end, audiophile quality amplifiers. It covers valve and vacuum tube amplifier design, modification, analysis, construction and maintenance.

Finding a new oil and gas discovery and evaluating its volume is a difficult and challenging task. This introductory guide provides logistical instruction and processes for the entire exploration and appraisal process. It furnishes the guidance, workflow, and practical recommendations needed based on real-world scenarios.

The design of application programming interfaces can affect the behavior, capabilities, stability, and ease of use of end-user applications. This book helps you learn how to design a good API for large-scale long-term projects. With C++ code to illustrate each concept, it covers the various strategies of API development.

Dislocations are defects in the crystal structure of important engineering materials, such as metals, ceramics and semi-conductors, that strongly influence the properties of these materials. This title uses minimal mathematics to present theory and applications of dislocations.

Covers the fundamentals of linear/analog circuit and system design to guide engineers with their design challenges. This title also covers topics such as: power management tutorials, switching regulator design, linear regulator design, data conversion, signal conditioning, and high frequency/RF design.

How do you model and design your database application in consideration of new technology or new business needs? This title is loaded with design rules and case studies that are applicable to any SQL, UML, or XML-based system. It is useful to those tasked with the creation of data models for the integration of large-scale enterprise data.

Examines major areas of basic and clinical research within neuroscience, as well as emerging and promising subfields. This title explores the history and offers a modern perspective on Neurology and Neuroscience.

Features the advances in all of the subspecialties of the broad area of molecular toxicology. This title details the study of the molecular basis by which a vast array of agents encountered in the human environment and produced by the human body itself manifest themselves as toxins.