Five Rules for Successful Business Email Communication

This book was conceived by me as a simple and convenient reference book for people who, by the nature of their work, often have to communicate with business partners and clients by mail, and it is important to be successful in such communication.
It summarizes my personal experience in business correspondence, and the experience of my colleagues, partners, and clients.
I would be glad if this book will help you master the tools of competent business correspondence and acquire the skills necessary for effective communication by mail.