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The second edition of Responsible Leadership offers orienting knowledge on how to lead in a world of contested values¿a world where leadership work extends beyond leaders and direct reports to a whole range of stakeholders inside and outside an organization.
A concise, fascinating, and practical guide to consumer behaviour, bringing essential theories to life through an impressive array of engaging international case studies.
Former Field Coordinator for Hillary Clinton's 2016 presidential campaign, Alicia Bonner Ness saw there was a disconnect between passion and action. Whether you're itching to start a movement, in the midst of building a mission-driven brand, or rebranding an organization, Purpose Power will inspire you to imagine new possibilities.
While previous research has focused on luxury as a global business and how companies have generated, communicated and monetized luxury, this book draws on empirical research to examine how consumers understand and interact with it.
Perfect for everyone involved in sales or business development who wants to become a more persuasive communicator. This practical guide explains customers' goals and motivations, how to identify the most relevant and important issues to talk about, how to take control of every pitch, and how to plan and then deliver proposals that persuade.
Every retailer must now be essential, supporting the emotional lifestyle and well-being of the customer, as well as simply supplying products. 'Meaning in the Retail Madness' explains how touchpoints have replaced channels, how linear supply chains will become circular, why assortments are increasingly virtual, how physical is turning to local, and why products and shops are not necessarily made for each other anymore. It supplies a blueprint for retail's new 'agile organisation, ' its structure and its processes. How retail must integrate people with technology, generate commercial sales through sustainability, stimulate customer loyalty through ethical behaviour, and achieve profit without profiteering. Richly illustrated throughout with original sketches and diagrams "Meaning in the Retail Madness" will visually stimulate and educate a wide variety of readers from seasoned professionals and retail entrepreneurs to retail creatives, technologists, facilitators, and informed customers. The book is focused on 3 essential themes. How to flourish in...'The Life & Times of the Essential Retailer' How to evolve into...'Agile Organisations' How to adopt...'Astute Strategies' As the 'Z to A of Retail Disruption' it also includes over 90 Retailer Insights - from Zara to Amazon, Zalando to Aldi, and 70 Action Plans - from 'Zooming & Zoning' to 'Allocation & Meaning in the Retail Madness' is a book of its times, that will remain a guide and inspiration for years to come. "The madness of retail will be perceived only by those who find no meaning in it. Whilst the essential retailers will be those that embrace the sense of it."
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