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If your working day is filled with colleagues using confusing jargon then this publication is for you and should be kept close at hand to enable some serious 'jargon busting'. Staff and stakeholders at all levels will find the straightforward A to Z format quick and simple to use, whether they are new to the sector or just think that the jargon is getting out of hand. This publication was compiled in response to cries for help with the overwhelming use of acronyms and jargon within the membership and association sector. The Jargon Buster provides a handy resource enabling you to check meanings immediately, access definitions easily and have conversations with confidence.

Realising that your friends and colleagues don't all operate the same way that you do can be an eye-opener. How to spot a Dinosaur is an effective and practical guide to understanding and managing your business and personal relationships. This book helps you identify the different personality types around you and offers ways to deal with the difficulties in working with people who are unfamiliar to you or who don't see the world as you do. Inside you will find practical advice and strategies to help you stay in control of your workload, avoid too much stress and maintain your work-life balance. This inspiring book offers guidance in thinking about your career to date and where it might be leading you.