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Back in the early to mid-1990s, class action lawsuits led to fifty-eight million dollars won in federal cases on behalf of African American patrons discriminated against in restaurants for denial of seating, requiring payment in advance, or ushering diners to sit in the back of the restaurant.According to the website Legal Watch, it was to be the end of racism toward patrons of color in the American diner industry.So, what happened?In today's world, rude or discriminatory treatment is experienced too often by African Americans while dining out, with and without friends or family present. Other groups as well experience ill treatment, whether because of ethnicity or occupation (such as police officers refused service because of their weapons).When is poor treatment in a restaurant considered poor service, bad management practice, or discrimination?As an individual or group project, this notebook can be used to record a good or questionable dining experience. More than 25 questions and reference sources will help you focus on the service received (or lack thereof) by using the pages provided. And related informative articles and related laws for seven states are included in the appendix.

When a security guard at Bloomingdale's stopped a male shopper and wrongfully accused the African American male of shoplifting, the shopper turned out to be a judge. Oops.Each year, retailers across the U.S. lose more than $40 billion to what they call shrinkage. This problem has put some stores out of business. According to a CNBC story, employees and dishonest management account for nearly half the losses while professional boosters and organized crime are responsible for a large percentage of the other losses.Stores across the country target men, women, and children of color, automatically viewing them as potential shoplifters. According to an ABC News report, trained and untrained security personnel are guilty of the practice.This business practice is widespread even though people of color do not fit the typical profile of shoplifters across the country.Whether you are Queen Latifah, president of an Ivy League university, Oprah, the Secretary of State, or a high school or college student, if you are a person of color, you have likely experienced some form of consumer racial profiling. Various forms of the practice exist, from confrontations to non-verbal cues, a subtle form of Stop Thief!Common sense, critical thinking, courtesy, even compassion are often missing in many encounters.