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The classic work from the "father of value investing"¿fully updated for today's generation of investorsFirst published in 1934, Security Analysis is one of the most influential financial books ever written. With more than million copies sold, it has provided generations of investors with the timeless value investing philosophy and techniques of the legendary Benjamin Graham and David L. Dodd.Security Analysis, Seventh Edition features the ideas and methods of today's masters of value investing, who discuss the influence of Graham and Dodd on today's markets and contextualize the philosophy that has influenced so many famous investors.The successful value investor must constantly be in the process of reinvention, of raising his or her game to navigate the terrain of new eras, novel securities, nascent businesses, emerging industries, shifting standards, and evolving market conditions. With the diverse perspectives of experienced contributors, this new edition of Security Analysis is a rich and varied tapestry of highly informed investment thinking that will be a worthy and long-lived successor to the preceding editions.

This bestselling on-the-job reference and test preparation guide has been fully revised for new 2022 exam objectivesThis fully revised and updated resource offers complete coverage of the latest release of CompTIA A+ exams 220-1101 & 220-1102. You'll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the CompTIA A+ exams with ease, this definitive guide also serves as an essential on-the-job IT reference.Covers all exam topics, including how to:Work with CPUs, RAM, BIOS, motherboards, power supplies, and other personal computer componentsInstall, configure, and maintain hard drivesManage input devices and removable mediaSet up, upgrade, and maintain Microsoft WindowsTroubleshoot and fix computer problemsInstall printers and other peripheralsConfigure and secure mobile devicesConnect to the InternetSet up wired and wireless networksProtect your personal computer and your networkImplement virtualization and cloud-based technologiesOnline content includes:Practice exams for 1101 & 1102 with hundreds of questionsOne hour of video training from Mike MeyersTotalSim simulations of performance-based questionsA collection of Mike Meyers' favorite shareware and freeware PC tools and utilities

All the practice and instruction you need to communicate effectively in German-now with new audio recordingsFor beginning to intermediate German language learners, getting a handle on German grammar is the key to communicating correctly and effectively. In Practice Makes Perfect: Complete German Grammar, you'll find everything you need, all in one place-instruction, clear explanations, and extensive exercises-to build your knowledge and communicate more effectively in German.Based on the successful approach of the Practice Makes Perfect series, Practice Makes Perfect: Complete German Grammar, Premium Third Edition covers all aspects of German grammar you need to know, from present tense regular verbs to adverb and adjective use. Crystal-clear explanations, realistic examples and extensive array of engaging exercises helps you focus your efforts on the practical aspects of communicating in German. With an additional boost from both the practical and high-frequency vocabulary used throughout the book and an answer key that provides great reference and quick feedback, Practice Makes Perfect: Complete German Grammar is the best, most indispensable resource for upgrading your command of the German language.Proven approach to learning helps you get a handle on German grammar right away, and build on your learnings as you goEvery grammatical point is illustrated with example sentences to illustrate and clarifyA full chapter of exercises reviews the contents of the entire bookNEW: Enhanced with new audio recordings, via app, of example sentences and answers to numerous exercises

The long-awaited revised edition of the stock trading classic gets you fully up to date on value investing, ESG investing, and other important developmentsThe definitive guide to stock trading, Stocks for the Long Run has been providing the knowledge, insights, and tools that traders need to understand the market for nearly 30 years. It's been updated with new chapters and content on:The role of value investingThe impact of ESG¿Environmental/Social/Governance¿issues on the future of investingThe current interest rate environmentFuture returns investors should expect in the bond and stock marketsThe role of international investingThe long-run risks on equity marketsThe importance of black swan events, such as a pandemic and the financial crisisYou'll also get in-depth discussions on the big questions investors face: Is international Investing dead? What do global changes like climate change mean for markets wo0rldwide?Consult this classic guide to master the stock market's behavior, past trends, and future forecasts, so you have all the tools you need to develop a powerful long-term portfolio that's both safe and secure.

The classic guide to constructing a solid portfoliöwithout a financial advisor!First published two decades ago, The Four Pillars of Investing has been the go-to resource for an entire generation of investors. This updated edition of the investing classic provides the foundational knowledge you need to avoid the most common pitfalls and build a portfolio in today's roller-coaster world of investing.Retired neurologist and master investor William J. Bernstein has seen it all throughout his career. Buying investments with borrowed money. Chasing past performance. Overestimating one's own risk tolerance. Listening to cable news. These are just a few of the many mistakes he has witnessed smart, serious investors make, to the peril of their portfolios. Add to these behavioral errors such economic factors as deflation, sudden stock declines, soaring inflation, and the like-and investing can seem like something to be avoided at all costs. But with the right discipline and knowledge, you can build and manage an impressive portfolio. It all comes down to understanding four key pillars:Theory: Risk and return go hand in hand-you can't make money without riskHistory: Understand past markets to understand today's marketsPsychology: Avoid the most common behavioral mistakes that tank portfoliosBusiness: The cost of investment services can be high-unreasonably highAfter taking you on a deep dive into each of these topics, Bernstein walks you through the process of designing and maintaining a powerful portfolio.Times have changed. Economies have changed. And markets are ever-changing. But sound investing principles haven't changed. Use The Four Pillars of Investing to stay a step ahead of your investing peers and build a portfolio to be proud of.

Provides 100% coverage of every objective on the 2022 CISM examThis integrated self-study guide enables you to take the 2022 version of the challenging CISM exam with complete confidence. Written by an expert in the field, the book offers exam-focused coverage of information security governance, information risk management, information security program development and management, and information security incident management.CISM Certified Information Security Manager All-in-One Exam Guide, Second Edition features learning objectives, exam tips, practice questions, and in-depth explanations. All questions closely match those on the live test in tone, format, and content. Special design elements throughout provide real-world insight and call out potentially harmful situations. Beyond fully preparing you for the exam, the book also serves as a valuable on-the-job reference.Features complete coverage of all 2022 CISM exam domainsOnline content includes 300 practice questions in the customizable TotalTester(TM) exam engineWritten by a cybersecurity expert, author, and lecturer

Gain the grammar skills you need to communicate more confidently in French!Developing a solid grasp of grammar is key to mastering any foreign language, and in the bestselling The Ultimate French Review and Practice, Fifth Edition, designed for advanced beginners through advanced learners, you'll find a comprehensive grammar review of all the elements of French grammar with clear, concise explanations. And more than 400 exercises (with answer key), contextualized with scene-setting instructions in French, will provide you with all the practice you need to master French grammar and vocabulary, thereby improving your conversational and written communication.A section of review exercises will enable you to test your understanding of key concepts presented in the book and enhanced Notes Culturelles will deepen your appreciation of the French language and Francophone culture. A major feature of this fifth edition of The Ultimate French Review and Practice is its systematic presentation of the differences between spoken and written French.This edition provides a rigorous program supported by McGraw Hill's unique Language Lab app (iOS, Android, and web), including:NEW TO THIS EDITION: An extensive Listing Comprehension program to build your listening skills from key phonetic distinctions to short narratives and longer passagesMore than 200 additional exercises covering all aspects of French GrammarFlashcards to aid memorization of vocabulary presented in the bookDiagnostic and review tests to assess your progress

"If you want to understand, design, or carry out a literature review to improve the quality of care that you or others deliver, then look no further." Dr Ray Samuriwo, Associate Professor in Adult Nursing, University of Bradford, UK"If I was to endorse only one research book in the future - this one would be it."Ruth Trout, Senior Lecturer in Acute Care, Programme and BSc Dissertation Lead, MSc Dissertation Supervisor, Buckinghamshire New University, UK"This new edition provides the straightforward and accessible manual for successfully understanding and conducting literature reviews that we have come to expect from Aveyard."Victoria Sweetmore, University of Derby, UKThis best-selling book, now in its fifth edition, is a step-by-step guide to doing a literature review for students in all areas of health and social care. It is essential reading for all those doing their undergraduate dissertation or any study that involves doing a literature review.The new edition maintains its signature 'can do' approach and provides a practical guide to doing a literature review from start to finish. This book includes:. A broad and updated range of real life examples of how to overcome challenges in the process. Tips on how to get your question right. Updated guidance on following a clear search strategy for relevant literature using the appropriate technology. Brand new and accessible chapter summaries. An expanded guide for the application of critical appraisal tools. An increased emphasis on presenting your findings or using them in practice. Tips and coverage on how to write up your reviewDoing a Literature Review in Health and Social Care is vital reading for anyone new to reviewing and presenting evidence in a review.Helen Aveyard is a Principal Lecturer at Oxford Brookes University, UK with a background in nursing. Helen is co-author of A Postgraduates Guide to Doing a Literature Review in Health and Social Care, A Beginner's Guide to Evidence Based Practice and A Beginner's Guide to Critical Thinking and Writing in Health and Social Care.

Everything you need to master first-year Japanese language essentials-clear explanations, tons of practice exercises, and NEW audio to improve your speaking and listening skillsThe most effective way to learn any new language is to practice, practice, and practice some more. In Practice Makes Perfect: Basic Japanese, you'll find all the practice you need to complete your first year of study. Based on the proven success of the Practice Makes Perfect series, this bestselling workbook offers easily digested short sections (each taking about 10 to 15 minutes to complete), clear explanations of grammar, and a solid grounding in basic vocabulary.Supported by the McGraw Hill Language Lab app, Practice Makes Perfect: Basic Japanese also offers comprehensive digital support, with extensive audio recordings that provide the answer key for many exercises, so you can build your confidence in speaking and listening to the language by following the model of native Japanese speakers. With the instruction, explanations, and extensive practice in this book, you'll acquire all the knowledge and skills a first-year student is expected to master.Short sections with key grammatical concepts and core vocabulary provide easy, bite-size lessons for your busy scheduleIdeal for both self-study learners and to complement a first-year classSupported by extensive audio recordings, available via McGraw Hill's exclusive Language Lab app, including answers to 80 exercises from the bookNEW: Recordings of example sentences throughout the book

From the "godfather of content marketing"-this completely revised and expanded edition brings marketers fully up to date on the newest content marketing methods and tools, including Web3When Epic Content Marketing was first published eight years ago, content marketing was just starting to pick up speed in the marketing world. Now, this approach-which includes everything from blogging to YouTube videos to social media-is the core of most organizations' marketing plans.Fully revised and updated, this new edition walks you through the process of developing stories that inform and entertain and compel customers to act, without actually telling them to. In addition to covering all the important social media platforms that have arisen over the past eight years and introducing the "creator economy," it shows how to update existing content and make new content that performs in strategic ways. Updates include:New content models, structures, and opportunitiesContent entrepreneurship, content mergers and acquisitionsSubscriptions and audience buildingTeam structure, importance of community, DAOs, and creator networksContent options, NFTs, and discord serversMaking data-driven decisions to optimize content performanceDistributed the right way at the right time, epic content is the best way to truly capture the hearts and minds of customers. It's how to position your business as a trusted expert in its industry. It's what customers share and talk about. This updated edition of the trusted guide provides everything you need to succeed in the new world of content marketing.

Build your mastery of Italian grammar with the most focused review and practice workbook for beginning to intermediate learners-now with audio support from the McGraw Hill Language Lab app!Understanding the rules of grammar is the first step in learning a language, but gaining true mastery requires reinforcing your knowledge with extensive practice. In Italian Grammar Drills, you'll get all the practice you need to build confidence in your Italian language skills.Each chapter in Italian Grammar Drills starts with a review of the concepts at hand, with helpful examples and an extensive progression of rigorous drill exercises. The book includes a final review section, with an additional 50 quizzes available in the McGraw Hill Language Lab app. This on-the-go study aid is newly enhanced in this edition with audio recordings of the answers, helping you improve your skills in both listening and speaking the Italian language.Features:NEW: Audio recordings of the answer key to more than 50 exercises, available through the McGraw Hill Language Lab appNo other book on the market focuses so exclusively on practiceIncludes more than 200 exercisesAccessible style and format: Simple grammar reviews with clear examples are followed by an engaging variety of exercisesIncludes 50 interactive exercises (via app and online) to help you practice what you've learnedTopics include adjectives and adverbs, comparatives and superlatives, present tense versus past tense, prepositions, passive voice, verbal expressions and constructions, and more

All the review and practice you need to excel on the updated TEAS, in one money-saving package--updated for the latest examThe Test of Essential Academic Skills (TEAS) is required for admission to many nursing schools, and scoring well is essential for entrance to the top programs. With McGraw Hill TEAS 2-Book Value Pack, Fourth Edition, you get a score-boosting, dollar-saving combo that includes TEAS Review, Fourth Edition and 5 TEAS Practice Tests, Fifth Edition--both thoroughly revised to reflect the most recent changes in the TEAS 7 exam.This two-book pack delivers the most rigorous exam preparation possible, both for review and practice, as well as essential information about changes to the revised exam--from the Introduction that describes the new question formats to practice tests that reflect the new balance of question types. With this value pack, you'll have everything you need to ensure you can tackle the TEAS with confidence, including: 6 full-length practice exams600 review questions to help track progressAnswer keys with complete explanations for each questionThorough coverage of fundamental concepts tested on the examReview questions to reinforce learningClear examples that clarify complicated subject matterSmart strategies for test day

Today's most sought-after "customer service sleuth" and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do This? customer service turnaround wizard and renowned customer service training expert Micah Solomon¿who has worked with brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association¿shares everything he knows, and everything you need to know, about how to create a truly Five-Star customer service experience and use it to build sustainable bottom-line success.This is the first book to move the reader step-by-step toward customer service perfection and true customer-centricity by creating, refining, and synchronizing employee behaviors, systems, and standards to together create the perfect customer service environment and customer experience for your customers.Inside, you'll find the long-hidden secrets and proven hands-on methods for:. Applying the "Gold Touch" customer service method that Five-Star companies in hospitality and other high-touch industries have secretly (well, secretly until now!) used to increase customer engagement.. Moving every customer systematically up the loyalty ladder-from disengaged to loyalty to becoming a vocal advocate, online and off.. Transforming your most angry, upset, "I'll never use you again!" customers into true company loyalists via the scientifically proven principles of customer service recovery.. Harnessing the latest technology, including AI, to deliver top-shelf customer service in collaboration with your customer-facing employees and on a self-service basis.. Making the right moves to keep your company popular on social media by gently winning over your critics even before they post. . Creating and providing customer service training to your workforce-yes, Micah actually includes step-by-step instructions for how to set up a winning, sustainable, world class customer service training program.By reading Can Your Customer Service Do This? and applying its easy to understand lessons, soon you'll be leaps and bounds beyond your competition. (Unless you make the mistake of sharing this book with your competitors!)

Essential review and practice for the HESI A2 exam-revised and updated, with 400+ review questions and a full-length practice testPassing the HESI A2 exam is required for admission to many nursing schools-and scoring well is essential when you're applying to the top programs. This book offers complete coverage of the three core sections of the exam and all the review and practice you need to feel fully confident on test day.Revised and updated to offer more rigorous review and provide a more straightforward study experience, McGraw Hill HESI A2 Review, Third Edition includes new sections on water in the biology chapter, biochemistry (for chemistry), parts of speech and sentence structure (grammar), and more. You'll also find more questions about friction in physics, smart strategies for vocabulary, and more information on ratios and proportions, learning conversions, and more. In addition to the review questions at the end of each chapter, you'll also be able to test your mastery with a full-length practice test that helps you recreate actual testing conditions.HESI A2 Review helps you get exam-day ready with:New! The number of review questions has increased to more than 400-to help you measure your progressA review question answer key ensures you're on track with detailed answers to every questionEasy-to-follow chapters that cover all subjects included in the eight core sections of the test: Reading Comprehension, Vocabulary, Grammar, Mathematics, Biology, Chemistry, Anatomy and Physiology, and PhysicsStrategies for interpreting different kinds of passages in the Reading sectionA thorough review of the math concepts essential to the HESI A2Extensive practice questions on biology, chemistry, anatomy and physiology, and physicsTechniques for success on grammar questions involving misplaced modifiers, troublesome word pairs, and spellingTips to help you minimize mistakes in the HESI A2 format

Everything you need to master first-year English language essentials-clear explanations, tons of practice exercises, and NEW audio to improve your speaking and listening skillsThe most effective way to learn any new language is to practice, practice, and practice some more-and no other workbooks put as much emphasis on this as the Practice Makes Perfect series. In Practice Makes Perfect: Basic English, you'll find all the practice you need, presented in easily managed short units (each taking about 20 minutes to complete), along with clear explanations of grammar and a solid grounding in basic vocabulary.Supported by the McGraw Hill Language Lab app, this workbook also offers comprehensive digital support for speaking and listening to conversational English. Extensive audio recordings provide the answer key for select exercises, and will help you build your confidence in speaking and listening to the language. With the instruction, explanations, and extensive practice in this book, you'll gain all the knowledge a first-year student needs to know.Short units with key grammatical concepts and core vocabulary provide easy, bite-size lessons for your busy scheduleComprehensive coverage of verb tenses, irregular verbs, negative and question forms, usage of there is, be going to, and moreEngaging review practice includes word search puzzles and scramble sentence exercisesDesigned specifically for ESL students and ideal for both self-study or to complement a first-year classSupported by 50 pronunciation exercises, available via McGraw Hill's exclusive Language Lab app, to practice the sounds that learners find difficultNEW in this edition: Audio recordings of select exercises from the book to help with your listening and speaking skills

The most important reference to Six Sigmäfully updated for the latest advancesThis thoroughly revised, industry-standard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in Six Sigma, the book shows you, step by step, how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. This new edition features a number of important updates, including AI, big data and machine learning, healthcare statistics, and modern supply chain challenges. This hands-on resource also lays out cutting-edge applications for social media data, decision trees, remote technology, and web scrapers.Coverage includes:Six Sigma implementation and managementRecognizing and capitalizing on opportunityData-driven managementSelecting and supporting Six Sigma projectsSix Sigma tools and techniquesThe define phaseThe measure phaseMeasurement systems evaluationThe analyze phaseThe improve/design phaseThe control/verify phase

Wall Street Journal Bestseller and Publishers Weekly BestsellerBuild a business with relationships at the center, and you will seize the competitive edge in today's volatile job/or talent marketPeople are quitting their jobs in droves, then coming back. Employees are demanding flexibility, while some leaders insist they return to the physical office. Remote work is incredibly convenient but complicated. The job market is always in flux, but one thing is for sure: the last few years have presented the greatest challenges the business world has ever faced. Don't freak out. If you accept the new reality and harness the incredible power of healthy, authentic relationships, you can seize the competitive edge in this new world of work.In The Retention Revolution, Keswin makes the case for completely rethinking the nature of work, workers, and workplaces. Rather than view a workforce as a talent pool filled with loyal company employees, you should look at it as a constantly flowing river of dynamic, robust human beings, where people come and go-and often come back. Keswin walks you through this reframing process and replaces seven old ideas that don't serve anyone anymore with powerful new concepts that drive organizational success, including:New: Dynamic change is what powers people and organizations Old: Stability leads to growth New: Autonomy and flexibility make work work Old: People are only working when you can see them New: Developing your tech intelligence is paramount Old: The more technology, the betterNew: Companies benefit from well-adjusted employees; personal development is professional development Old: Professional development should be job-related This game-changing playbook is filled with accessible and actionable case studies and research that will prove how transforming these old ideas into new beginnings is good for people, great for business, and just might change the world.With The Retention Revolution, you have everything you need to form deep connections with employees (and even potential employees), starting with the organization's very first contact with the person and extending to throughout the person's entire career.

A complete revision of the industry-standard book on materials requirements standards for manufacturingThis thoroughly revised guide offers the current and next generation of supply chain professionals a clear explanation of the fundamentals of planning and MRP systems in today's volatile and complex supply chains. Long considered the industry standard, Orlicky's Material Requirements Planning is an indispensable tool for manufacturing practitioners and candidates preparing for certification exams including CPIM, CSCP, DDPP and MRPFP. Streamlined and reorganized, this fourth edition brings clarity and focus to the prerequisites, choices, inputs, outputs, latest techniques and challenges associated with modern MRP systems across a variety of industries including project, custom, batch, repetitive and continuous process manufacturers. Included is the latest evolution of MRP logic including the increasingly popular DDMRP derivative and its components.Orlicky's Material Requirements Planning, Fourth Edition covers:The history and context of planningThe true purpose of planningProduct structure dataInventory dataThe demand data inputMRP processing logicMRP inputs, outputs, decision, and the user experienceMRP applied to different industriesFixing planning in the VUCA worldDDMRP approach and configurationDDMRP planning and executionAdapting and completing the DDMRP modelAnd much more

Comprehensive, state-of-the-art coverage of every important simulation techniqueThis fully-revised book has the most comprehensive and up-to-date coverage of all aspects of a simulation study. Equally well suited for use in university courses, simulation practice, and self-study, the book offers clear and intuitive explanations as well as 300 figures, 218 examples, and 217 problems. You will get detailed discussions on modeling and simulation, simulation software, model verification and validation, input modeling, random-number and variate generation, statistical design and analysis of simulation experiments, experimental design, simulation optimization, agent-based simulation, machine learning, and much more.Authored by an operations research analyst and industrial engineer with more than 40 years of experience, Simulation Modeling and Analysis is widely regarded as the "bible" of simulation and now has more than 178,000 copies in print and 23,700 citations. This sixth edition has been streamlined, with several chapters downsized to eliminate outdated simulation programs or statistical techniques that are rarely used in practice and are unnecessarily complicated. Most analyses of simulation output data can now be done using three simple and familiar statistical formulas or expressions. A new chapter covers AI and machine learning and their application to simulation.Covers what are arguably the three most-innovative and popular simulation-software packages: AnyLogic, FlexSim, and SimioIncludes a set of instructor's resourcesHas been used at universities such as University of California-Berkeley, Stanford, Georgia Tech, Michigan, Cornell, Purdue, Virginia Tech, Penn State, Wisconsin, Columbia, Texas A&M, Washington, and Johns HopkinsWritten by a world-class expert in the field and an experienced educator who has presented more than 550 simulation and statistics short courses in 20 countries

"This book is clear, well-written, evidence-based, and timely. Combined with the authors' decades of practice-based research and clinical experience, it describes a way helping professionals of all stripes can improve the results of psychological care." Scott D. Miller, Ph.D., International Center for Clinical Excellence, USA"A must-read for every therapist, supervisor, researcher, manager - and client - in the field of mental health."Helene A. Nissen-Lie, Professor in Clinical Psychology and Therapist, University of Oslo, Norway"The depth and breadth of these authors' knowledge about progress monitoring shine through on every page."Jacqueline B. Persons, Director, Oakland Cognitive Behavior Therapy Center and Clinical Professor, Department of Psychology, University of California at Berkeley, USA"I highly recommend this book to anyone wanting to work with a routine outcome monitoring (ROM) and feedback system in psychological therapies."Professor Mike Lucock, Centre for Applied Research in Health, University of Huddersfield, UK.Based on the authors' own varied and extensive experiences as practitioners, this clear and practical guide shows therapists and trainees how feedback can best be used to inform treatment decisions and, ultimately, improve patient outcomes. Key features include:. An up-to-date analysis of the current evidence base about the effectiveness of progress feedback. Advice on how to effectively implement Routine Outcome Monitoring in teams, services, and healthcare systems. Instructive clinical vignettes and examples of therapist-patient dialogue. Advice on how to deal with negative feedback. Clinical guidelines for therapists and guidance on translating theory into practice.Routine Outcome Monitoring and Feedback in Psychological Therapies brings together the collective wisdom of research leaders in the field and experienced therapists and patients to provide the go-to guide on how to integrate Routine Outcome Monitoring and feedback into psychological therapies.Kim de Jong, Ph.D. is Senior Assistant Professor of Clinical Psychology at Leiden University, the Netherlands and a cognitive behavioural therapist. She is one of the leading researchers on ROM and feedback and has implemented ROM in a wide variety of settings.Jaime Delgadillo, Ph.D. is Professor of Clinical Psychology at the University of Sheffield, UK, and is trained as a psychoanalyst and cognitive behavioural therapist. He is known for the development and evaluation of feedback systems, digital health and AI technologies in the field of mental health.Michael Barkham, Ph.D., FBPsS is Professor of Clinical Psychology at the University of Sheffield, UK and was previously Professor of Counselling and Clinical Psychology at the University of Leeds, UK. He is a well-known developer of outcome measures and has encouraged their use in routine practice over the past 35 years.

"This book, co-authored by long time practitioners, brilliantly demonstrates that an inequitable, illiberal education system can be changed to become inclusive and equitable. With one part examining the system over the decades since the Warnock report, and a second part presenting policy and practice for a fairer system with an end to a SEND industry, it presents a state-maintained education system desperately in need of radical reform that can be renewed to serve all children and young people."Professor Sally Tomlinson, Emeritus Professor Goldsmiths at the University of London, UK, Honorary Fellow at the Department of Education, University of Oxford, UK"This book is a wake-up call to us all to the 'liberation' of our current system... it invit[es] active engagement in change through review and reflection... I would recommend this book to my teachers."Dr Stella Scharinger, Primary School Executive Head Teacher, The Stour Academy Trust, UK "This is an important and imaginative book written by two experts whose writing is always both clear and engaging. It is both theoretically sound but also very practical. It deals with extremely important issues and deserves a wide readership."Professor Adrian Furnham, Professor of Psychology, Norwegian Business School, Norway"Dr Sue Soan and Prof Jeremy J Monsen have written what is undoubtedly one of the most thought-provoking books on inclusive education of our time. They have captured perfectly the evolution of the education system in England to date demonstrating how good intentions have too often failed to deliver good outcomes... No stone is left unturned by Sue and Jeremy. From teacher education and technology to teacher retention and the curriculum, excellent insights and ideas are provided in abundance. It is a book that is itself built on inclusive principles designed for a broad readership extending beyond educators and into the general public.This is a book that everybody should read at least once, and probably more than once."Professor Adam Boddison, Chief Executive of the Association for Project Management, UKThis book provides a critical overview of the development of the Special Educational Needs and Disabilities (SEND) 'industry' within the English state education system. It connects the work of earlier educational thinkers with the challenges faced by school leaders, teachers, parents, carers and policy makers today. Moving from separate systems towards a truly integrated and inclusive educational system, the authors explore which areas have been undervalued and why. Instead they encourage debate and the chance to explore new ideas away from the constant cycle of reforms without improvements. The book: . Proposes how to move beyond inclusion vs. exclusion . Provides guiding principles to create true equity within education . Analyses past and present issues in the sector across policy and practiceInclusive Education Theory and Policy is essential reading for anyone interested in building an education system that is for every child. It provides an incisive analysis of how to make SEND truly equitable and is relevant across all career stages.Sue Soan is Senior Lecturer at Canterbury Christ Church University, UK and the facilitator of the research group Action for Collaborative Transformation (ACT), which is working to improve collaborative practice across the statutory professions. Previously, Sue worked as a teacher and SENCo for over 25 years.Jeremy Monsen is Executive Principal Educational and Child Psychologist for the London boroughs of Westminster and Kensington and Chelsea. He is also Visiting Professor at the University of Strathclyde, UK, Lecturer (Honorary) to University College Lon

"This book takes the reader through the challenges of working with teams, the various contexts and understanding of what team effectiveness means. It provides support for team leaders, managers, supervisors and practitioners alike and therefore it is a 'must read' for all those in these roles."Professor Bob Garvey, Leeds Business School, UK"This book confirms to me that great team leaders and team managers have a coaching mindset, coaching skills and coaching behaviours at their core. This book demonstrates how best to be 'coach-minded' and gives lots of advice on how to be an excellent manager as coach (MAC) in terms of fostering confidence, humility, learning and exchange within a team."Dr Jenni Jones, Associate Professor in Coaching and Mentoring, University of Wolverhampton, UKIn today's ever-changing workplace, it is important for managers and team leadersto be able to navigate challenges arising from unproductive or dysfunctional behaviour among team members. A Coach's Guide to Team Building applies a unique coaching perspective to tackle the complex issues facing teams and their leaders. Applying psychology principles in coaching and coaching leadership has the potential to help managers adapt to hybrid teams, flexible working and portfolio careers. With insightful case studies and the utilisation of interview data throughout, this book contains practical tools, offers solutions to real team problems and shares key learnings from coaching, psychology and professional practice. The interviewees spanned multiple sectors, with insights into industries such as banking, education and engineering, readers can benefit from the flexible, effective approach to successfully creating and leading teams.The book:- Provides a range of practical tools, from 'how-to' guides to checklists- Explores the challenges of building diversity and inclusivity into any team- Covers a range of industries and team dynamicsThe unique blend of expertise and insight from the authors will benefit academics, coaching practitioners, and team leaders alike. Whether you are an experienced team leader or novice manager, this book offers solutions to problems facing real teams.Helen Smith is Faculty Head of Coaching and Mentoring in the Department of People and Performance at Manchester Metropolitan University. UK. Helen previously served as a Board Member of the European Mentoring and Coaching Council (EMCC) UK for over two years and is a founding member of The Greater Manchester Coaching Hub (GMCH).Tony Wall is Professor at Liverpool Business School, Liverpool John Moores University, UK and holds visiting roles in Sweden and Vietnam. Tony has published 200+ works, including global policy reports for EMCC Global. He has received numerous accolades including the Advance-HE National Teaching Fellowship and Santander International Research Excellence Awards.

An extraordinary business turnaround delivers actionable strategies for driving profit and growth in organizations in healthcare and beyond.When Paul Kusserow began consulting for Amedisys, the home healthcare company was on the brink of collapse. Its stock had fallen to less than $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, Amedisys dramatically improved operations, increased its market capitalization by over tenfold, and took its place among the country's top home care and hospice businesses.In this inspiring in-depth case study, Kusserow explains how he achieved this stunning turnaround. In the process, he provides invaluable insights and lessons that you can use to breathe new life into your organization. Unlocking unrealized human potential that already exists within your company has the highest return of any and all strategic investments. Kusserow reveals the two key principles he relied on to turbocharge Amedisys's human capital. First, recommitting the company to its core mission of caring for its patients. This moral imperative provides clarity and improves real-time decision-making. Second, and of equal importance, applying a Golden Rule managerial model. Treating employees well and listening intently to their observations and advice empowers them to go the extra mile for customers. These twin governing principles were essential to improving care quality and outcomes, retaining and attracting staff, and enhancing organizational performance and profitability. Under Kusserow's leadership, Amedisys reimagined and redefined the home care industry. Its people powered its transformation.Kusserow details the life and leadership lessons he's acquired through a diverse and sometimes tumultuous career. They provide the foundation for his four-stage framework-turnaround, stability, growth, and transformation-which enabled Amedisys to become the nation's leading and most innovative home care company. It's a proven framework that applies to business turnarounds in any industry.

The "bible" of risk management-fully updated for an investing landscape dramatically altered by social and technological upheavalsWhen it was first published in 2005, The Essentials of Risk Management became an instant classic in risk management. Now, the authors provide a comprehensively updated and revised edition to help you succeed in a world rocked by unprecedented changes.Combining academic research with real-world applications, this bestselling guide provides the expert insights that has made it so popular for so many years, covering the most effective ways to measure and transfer credit risk, increase risk-management transparency, and implement an organization-wide enterprise risk management approach. In addition, it covers a wide range of new issues, including:Fallout from the COVID pandemicNew emerging risks associated with digital financeThe effect of climate change on risk managementGame-changing new technologies like machine learning, artificial intelligence, and distributed ledger technologyThe definitive resource for quantifying risk versus return, The Essentials of Risk Management delivers everything you need to safeguard your investments in today's economy.

Renewable energy principles and practices-fully updated for the latest advancesWritten by a team of recognized experts, this thoroughly revised guide offers comprehensive coverage of all major renewable energy sources, including solar, wind, hydropower, geothermal, and biomass. This new edition keeps up to date with the rapid changes in renewable energy technology. Readers will get worked-out example problems and end-of-chapter review questions that help to reinforce important concepts.By stressing real-world relevancy and practical uses, Fundamentals and Applications of Renewable Energy, Second Edition prepares students for a successful career in renewable energy. Readers will get detailed discussions on the thermodynamics, heat transfer, and fluid mechanics aspects of renewable energy systems as well as economic and environmental considerations. The book features new sections on solar thermal applications, photovoltaics, wind power and biomass energy.Features both technical and economic analyses of renewable systemsApproximately 1100 end-of-chapter problems including conceptual and multiple-choice questionsSupplements include a complete PDF solutions manual and PowerPoint lecture slidesWritten by a team of renewable energy educators and experienced authors

Gain the grammar skills you need to communicate more confidently in Spanish!Developing a solid grasp of grammar is key to mastering any foreign language, and in the bestselling The Ultimate Spanish Review and Practice, Fifth Edition, designed for advanced beginners through advanced learners, you'll find a comprehensive grammar review of all the elements of Spanish grammar with clear, concise explanations. And more than 400 exercises (with answer key), contextualized with scene-setting instructions in Spanish, will provide you with all the practice you need to master Spanish grammar and vocabulary, thereby improving your conversation and written communication. A section of review exercises will enable you to test your understanding of key concepts presented in the book and enhanced Notas Culturales will deepen your appreciation of the Spanish language and Hispanic culture.This edition provides a rigorous program supported by McGraw Hill's unique Language Lab app (iOS, Android, and web), including:NEW TO THIS EDITION: An extensive Listening Comprehension program to develop your listening skills and comprehension from phonetic distinctions to short narratives and longer passages250 additional exercises covering all aspects of Spanish grammarFlashcards to aid memorization of vocabulary presented in the bookDiagnostic and review tests to assess your progress