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  • - Measuring Performance for Competitive Advantage
    av Thijs ten Raa
    723,-

    For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.

  • av Lorraine M. Elliott
    635 - 1 926,-

    Debates about the causes and impacts of global environmental degradation go to the heart of economic and political systems and raise fundamental questions about power and inequity in a globalized world.

  • - Policy and Politics Under Blair
     
    708,-

    This follow-up volume to the same editors' highly-acclaimed New Labour in Government provides a systematic assessment of Blair's first term and the continuities and changes into his second.

  • av Steve Onyett
    679,-

    Developing mental health team effectiveness requires that we explore both how people work together and the context of the team itself. This text, by an acknowledged authority in the field, examines the historical, social policy, political and organisational context alongside the design and the management of team processes. Recognising the central importance both of the relationship between users and staff, and the mental health of team members, the author considers teams as part of a continuous quality improvement process aimed at achieving better outcomes for users.

  • - The Role of Institutions in Welfare Provision
     
    649,-

    The role of residential care in welfare provision has been debated for many years. Drawing together contributions from some key names in the field, this provocative and stimulating book questions the reasons for the rejection of this form of care and offers a reassessment of its role in community care for the twenty-first century.

  •  
    1 383,-

    A highly engaging text that approaches Shakespeare as a maker of theatre, as well as a writer of literature. Leading performance critics dismantle Shakespeare's texts, identifying theatrical cues in ways which develop understanding of the underlying theatricality of Shakespeare's plays and stimulate further performances.

  • - Global Political History since World War II
    av Keith Robbins
    561 - 1 677,-

    An ambitious and engaging narrative survey that charts the history of the world from a political perspective, from 1937 to the post-9/11 era. Providing a wide-ranging assessment of global interactions in peace and war since World War II, Robbins connects the crises, conflicts and accommodations that have brought us to the still-troubled present.

  •  
    1 530,-

    A guide to the modes and methods of Creative Writing research, designed to be invaluable to university staff and students in formulating research ideas, and in selecting appropriate strategies. Creative writing researchers from around the globe offer a selection of models that readers can explore and on which they can build.

  • - Evidence and Methods in Empirical Research
     
    2 117,-

    Each chapter in this book takes a cutting-edge empirical study and uses it to explore and explain key theoretical and methodological concepts. The text gives students invaluable insight into the constraints, issues and possibilities of doing real social research. This is essential reading for all students of social science.

  • - A Research Handbook
     
    1 457,-

    Bringing together the expertise of high profile international teachers and researchers, this handbook provides anyone studying Children's Literature with useful and practical guidance on research methods. Wide-ranging and balanced in approach, the book covers core topics such as approaching history, visual material, archives and theory.

  • - A Sourcebook
     
    1 824,-

    A collection of 18th- and early 19th-century primary texts and images that represent various facets of the cross-cultural interaction between India and Britain. The anthology suggests that for a brief period - while most Europeans were involved in projects of Empire and domination - some British envisioned a convergence of cultures.

  •  
    488,-

    A highly engaging text that approaches Shakespeare as a maker of theatre, as well as a writer of literature. Leading performance critics dismantle Shakespeare's texts, identifying theatrical cues in ways which develop understanding of the underlying theatricality of Shakespeare's plays and stimulate further performances.

  • av Stella Cottrell
    352,-

    Available for the first time in simplified Chinese, The Study Skills Handbook helps you to develop the skills you need for higher level study, to obtain a good degree and plan for your future career. An international bestseller, the book is ideal for Chinese-speaking students embarking on a course at an English-speaking institution.

  •  
    429,-

    Robert Cormier is widely recognised as one of the leading authors of young adult fiction. This collection of brand new essays demonstrates a variety of critical approaches to Cormier's work, including his best-known novels and lesser-studied texts. It offers an accessible examination of the author's considerable impact on children's literature.

  • - Trends, Determinants and Responses to Job Quality in the Twenty-First Century
     
    1 016

    An edited book in the Critical Perspectives on Work and Employment Series that is associated with the annual International Labour Process Conference, it focuses on job quality: debates, developments, issues and trends; workplace practice and interventions. Written by world-leading academics, it contains cutting-edge research.

  • av Heather Wiseman & Glyn Volans
    576,-

    The Drugs Handbook 2012-2013 is a reader-friendly text perfect for nursing, health and prescribing courses. Fully updated, it is a concise guide to the mechanism of action, therapeutic indications and chief unwanted effects of medicines available in the United Kingdom, including registered herbal medicines.

  • - Contemporary Challenges and Strategies
     
    1 016

    Equality, Inequalities and Diversity offers an authoritative critical analysis of equality, inequality and diversity in organizations. Using international examples it explores contemporary concepts and debates based on original research in a number of fields and sectors, an ideal course companion for anyone studying diversity.

  • av Pauline M. Prior
    534,-

    Gender & Mental Health is an exciting textbook written from a policy perspective. Based on up-to-date information from Europe and the United States, it focuses not only on the individual experience of mental disorder for both men and women, but also on a range of mental health policy issues, including law and crime.

  •  
    546,-

    What does material culture tell us about gendered identities and how does gender reveal the meaning of spaces and things?

  • - A Framework for Practice
    av Dean Whitehead & Fiona Irvine
    620,-

    All healthcare practitioners have a professional responsibility to promote good health and well-being - making health promotion and health education a fundamental part of their daily work.

  •  
    649,-

    The long awaited new edition of this hugely popular text has been heavily revised to reflect the current needs of students on the first year of their social work degree. With ten new chapters and a wealth of expert contributors, this text looks exclusively and in detail at the topics that matter.

  • av Fang Lee Cooke
    1 016

    As companies are taking more autonomous control over their business and HR strategies, the time has come to examine recent developments in business organization in China. The author explores the growing strength of the private sector, the changes this has caused, and the global competition that industries are facing.

  • av V. K. Kool
    534,-

    Kool draws on recent research to illustrate that whilst the control of violence is a reaction to aggression, nonviolence is, by contrast, an active behaviour. The book explores a wide survey of theories and examples, spanning ideas in cognition, motivation and behaviour that will provide students with an engaging entry point to the subject.

  • av Marc Förster
    473 - 1 677,-

    This is one of the first book length studies available in English of the development of Catholic identity and a specific German Catholic culture in the 300 years after the Reformation. The book emphasizes the particular nature of Church institutions in Germany and the vital role of the population in the creation of Catholic practice and belief.

  • - Policy and Politics Under Blair
     
    2 138,-

    This follow-up volume to the same editors' highly-acclaimed New Labour in Government provides a systematic assessment of Blair's first term and the continuities and changes into his second.

  • - Conflict and Contexts, 1640-49
    av John Adamson
    620,-

    John Adamson provides a new synthesis of current research on the political crisis that engulfed England in the 1640s. Drawing on new archival findings and challenging current orthodoxies, these essays by leading historians offer a variety of original perspectives, locating English events firmly within a 'three kingdoms' context.

  • av Loykie Lomine & James Edmunds
    532,-

    This book provides an accessible and comprehensive guide to the major themes, concepts, terms and theorists encountered by students of Tourism. Concepts are listed alphabetically and cross-referenced for ease of use. Tables and figures complement the text, and to help explain complex terminology.

  • - The Development of a Competitive Periphery
     
    969

    Creating Nordic Capitalism illuminates how the economies of five small North European countries; Denmark, Finland, Norway, Iceland and Sweden, became so competitive during the twentieth century.Through rigorous analysis the authors propose and describe the defining features of Nordic capitalism.

  •  
    534,-

    Principles of Professional Studies in Nursing supports readers as they work towards becoming professional nurses. Interactive and student-centred with case studies and learning activities/exercises throughout, this text enables students to discuss, debate and develop their understanding and practice for the delivery of client-centred care.

  • - 1885-1921
     
    576,-

    Between 1885 and 1921 the question of Irish Home Rule became increasingly focused on the province of Ulster, and especially on Ulster Unionist responses to a Dublin parliament.

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