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Funny, entertaining, sobering, and informational "e;tales from the trenches"e; by Doug Robbins, a master intermediary who always finds a way to help owners restructure or sell their business.Through these tales Robbins highlights: Best practices for working with accountants, lawyers, and bankers in forming up and conducting a sale Ingenious ways to increase the worth of a business before selling The importance of confidentiality before and during a sale Ways for family businesses to do what's best for both the family and the business

Back in print! The classic statement by a master coach and writer on what it takes to be a successful leader in times of great change and challenge — a blend of: empathy — showing presence and genuinenessfocus — aligning an employee''s goals with the company''s and leader''s goalsvision — a clear-sighted view of a future that is optimal for all“... an easy read with no ‘consultant speak.’ ”—Robert MacDonald, Vice-President, Consumer Electronics Group, Sony Canada“... provides managers with ... the opportunity to seize the full potential of the organization.”—Eric Sorensen, Vice-President, Adams Brands, Warner-Lambert“... should be read by every manager striving tobecome a genuine leader.”—Michael T. Harrington, Vice-President, Kraft CanadaART HORN is also the author of Beyond Ego: Influential Leadership Starts Within; Face It: Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work; and Skills for Sales Success. He is the founder and president of HORN, a company that influences the skills of people and organizations to transform their results. Numbering among HORN''s more than 500 clients since its inception in 1985 are such companies as Scotiabank, Air New Zealand, Coca Cola, Expedia, Microsoft, IBM, Mercedes-Benz, Unilever, and Walmart. Art Horn lives in Toronto, Canada.

Love at Work foments a revolution for workplaces of every description and in every industry: a revolution in which leaders understand that engaging people's heart trumps engaging their mind. Wilson shows how leaders who love: Believe in their people Pull out their highest good Serve their success Care for their worth Challenge them to stretch When people's felt needs are met, says author Brady Wilson, they release the energy that triggers discretionary effort -- 400% more effort, according to the Corporate Leadership Council. The principles in this cutting-edge book are sure to change the face of the workplace for years to come.

You'd like to get organized. You need to get organized. But every time you try, you feel like a square peg in a round hole. Nothing ever seems to work.The secret -- as revealed in this clear, concise, and compelling book -- is to organize according to your natural, preferred learning style. Organizing Outside the Box will help you to:Determine whether you are a visual, auditory, or kinesthetic learnerPick the filing, storage, and organizing systems that fit your learning styleOvercome feelings of frustration, anxiety, and overloadOrganize your thoughts and unleash your creative potentialRun a more efficient home and office by understanding the preferred organizing styles of family and co-workers

Finally, a book that addresses the wear, tear, and care of the voice in a simple yet scientifically grounded way -- a way that will help you strengthen and protect your voice. This concise yet comprehensive book includes:Easy-to-understand chapters on voice production 101 and energy 101A description of what happens during a visit to the voice doctorA chapter on the origins of the most common type of vocal strainTips on proper breath support, hydration, and vocal exercisesFinding Your Voice blends the author's understanding of Western medicine and Eastern energy systems. With this book in hand, you can avoid misusing or abusing your voice -- or make your way back to vocal health if you do.

Bastian reaches back to the matchless story of Adam and Eve and then gives couples and families simple but profound biblical truths from "house rules" written by the Apostle Paul to the early church.

This brief, incisive, and entertaining book will take you to that place where sales are made with energy and flow. Finding the Sticking Point shows you how to converse with your customers in ways that help you: Find the point of resistance to a sale Detect its connection of this point of resistance to your cutomer's emotional needs and energizers Build a relationship based on trust Increase your sales by revealing the Bigger Reality between you and your customers.As the author puts it: "e;Selling is not about closing sales; it's about opening relationships: engaging relationships that will support many closed sales."e;

Conversations are the key to business success -- in fact, they are the operating system of companies big and small. Not just any conversations, but powerful ones in which we:Inspire others to share their reality with usInvite them into our realityDiscover the Bigger Reality between us Release organizational energyIncrease employee engagement