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When you can delegate and supervise well, you will not believe how efficient and easy managing your team can be.Managers' performance reviews, their salary increases, and basically their fate within the company in general are judged by the results they deliver, yet those results are usually produced by a team of employees working under them. Thus, the most important and broad-reaching aspect of a manager's job is the ability to delegate and supervise extremely well.In this book, success expert Brian Tracy reveals time-tested ways any manager can use to boost the performance and productivity of their employees.In Delegation & Supervision, Tracy shares helpful tips including how to:Define work, assign it, and set measurable, targeted standards for performanceMatch skills to job requirementsUse Management by Objectives to delegate longer-term tasks to trusted team membersMonitor, control, and keep on top of projects with minimum effortTurn delegation into a teaching tool and build the confidence of your staffAvoid reverse delegationFree up time for higher-level tasks only you can tackle, and moreWhen done right, delegation and supervision will allow your employees to learn, grow, and become more capable.Delegation & Supervision shows you how to impress the higher-ups with all that you and your team accomplished.

William Rothwell honored with the ASTD Distinguished Contribution Award in Workplace Learning and Performance. The definitive guide to a timely and timeless topic-- now fully revised and updated. As baby boomers continue to retire en masse from executive suites, managerial offices, and specialized or technical jobs, the question is-who will take their places? This loss of valuable institutional memory has made it apparent that no organization can afford to be without a strong succession program. Now in its fourth edition, Effective Succession Planning provides the tools organizations need to establish, revitalize, or revise their own succession planning and management (SP&M) programs. The book has been fully updated to address challenges brought on by sea changes such as globalization, recession, technology, and the aftereffects of the terror attacks. It features new sections on identifying and assessing competencies and future needs; management vs. technical succession planning; and ethics and conduct; and new chapters on integrating recruitment and retention strategies with succession planning programs. This edition incorporates the results of two extensive new surveys, and includes a Quick Start guide to help begin immediate implementation as well as a CD-ROM packed with assessments, checklists, customizable guides, and other practical tools.

The performance difference between the top salespeople in the world and the rest is smaller than you may think. Learn where you can elevate your game today and reach unprecedented new heights.Did you know that the 80/20 rule applies to the world of sales too? Eighty percent of all sales are made by only twenty percent of salespeople. How are they raking in so much money though, and how can others join them?Sales trainer extraordinaire Brian Tracy has spent years studying the world's best salespeople and their methods to discover that the difference between the top 20 and the bottom 80 boils down to only a handful of critical areas in which the top professionals perform better than their peers. In this compact and convenient guide, Tracy shares 21 tried-and-true techniques that can help any salesperson gain that winning edge.In Sales Success, you will learn how to:Set and achieve clear goalsDevelop a sense of urgency and make every minute countKnow your products inside and outAnalyze your competitionFind and quickly qualify prospectsUnderstand the three keys to persuasionOvercome the six major objections, and much more!Packed with proven strategies and priceless insights, Sales Success will get you planted firmly on the path to success, making more money than you thought possible and greater career satisfaction than you ever believed you would find.

Staying competitive in today's business means making a complete digital transformation. Learn the action plan you need to take your company and career into the future.

Don't fall into the trap of prioritizing potential relationships over established ones. Your success depends not on who you don't yet know, but on who you already know.As it has been said, no man is an island, and this applies to the business world too. Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together.In The Relationship Engine, author and business consultant Ed Wallace has provided the tools you need to become an intentional, masterful relationship-builder. Whether you are working with employees or associates, vendors or customers, you will learn how to: Establish common groundFocus on collaboration instead of commandPut people before processDemonstrate worthy intentMake every interaction matterThis insightful and practical guide also includes: a powerful RQ Assessment designed to measure and evaluate business relationships; a Relational Agility Action Planner; lateral and vertical strategy templates; and other simple yet effective exercises to help you get started strengthening your relationships.Learn how to make caring, real-life connections with those you do business with, and let those relationships expand your networking opportunities for you!

This helpful resource shows you how to transform unconvincing messages into compelling copy. The new rules for persuasive messaging. When it comes to messaging, what worked in the past won't work today. Our noisy, digital world has undermined our ability to focus. For a message to grab attention and persuade, it now must pass the SAUCE test and be: Simple, Appealing, Unexpected, Credible, and Emotional.This book comes with a 15-question SAUCE test and a Heat Gauge which allows you to precisely measure the persuasive impact of your messages. Short, easy to read, and packed with visuals, Secret Sauce provides: Clear examples of what works and what doesn'tFascinating insights from behavioral and neurological researchPowerful lessons from successful and failed campaignsLess than 10 percent of marketing messages are truly compelling-engaging the head and heart. Secret Sauce helps you weed out the clutter and craft messages that stick.

Don't be content with simply learning what makes a great leader. Take the time to put in the work building those character traits inside you.Why is it that most of the principles and ideas we are inspired with when we read leadership books rarely end up leaving the page? Because we've learned what successful leaders are doing, as well as why we should be implementing it ourselves, but we have no idea how we can specifically do all this in our unique circumstances.Leadership Step by Step walks you through what to do and how to do it by taking you through an integrated and comprehensive progression of exercises designed to cultivate key abilities, behaviors, and beliefs through experience.By the end of the 22 exercises in this hands-on book, you will learn to: Build self-awarenessManage emotionsSpeak in an authentic voiceCreate meaningful connectionsInspire othersEach chapter opens with a story demonstrating a vital leadership skill. Then, it guides you through the process of developing that skill for yourself.Leadership Step by Step teaches you how to be that leader you've read so much about!

Ignore radical social changes by clinging to hopes of restoring a past that can never be revisited or embrace change and find ways to use our new realities to create increased opportunities for all.

An invaluable tool for businesses of all sizes, Coolhunting will show leaders how to stay ahead of the curve and on the cutting edge of where their customers want to be taken.

Your employees joined the public sector for a reason. Learn how to inspire the passion within them needed to accomplish the mission.

Public relations professionals are struggling to protect clients, companies, and themselves against harmful attention in the fast-paced, highly visible digital age. This strategic guide explains how to merge traditional and online PR campaigns to manage and enhance public profiles.

People won't put up with being "sold" to anymore. Discover the powerful four-step model for forming authentic, successful business relationships--the kind that survive.

Featuring checklists, worksheets, assessment instruments, and other practical tools, The Workplace Learner helps trainers make their innovative programs more successful.

Competition for skilled employees is fierce! This book provides comprehensive, practical advice to employers to get and keep the people they need.

As a recent college graduate, there is no better time to take risks especially when it comes to making career choices. This title shows readers how to start out on a business venture, how to gain a client base, how to keep those clients, and what they need to sacrifice along the way in order to succeed.

It's a simple equation: the better you use your time, the more you will accomplish and the greater you will succeed. Imagine what you could accomplish with two more productive hours every single day.In this indispensable, pocket-sized guide, business author and success expert Brian Tracy reveals 21 proven time management techniques you can use immediately to gain two or more productive hours every day.Tracy also identifies and shares the strategies he's learned himself has identified as the most effective for readers having trouble fitting everything the day brings them inside a 24-hour window.In Time Management, you will learn how to:Handle endless interruptions, meetings, emails, and phone callsIdentify your key result areasAllocate enough time for top priority responsibilitiesBatch similar tasks to preserve focus and make the most of each minuteOvercome procrastinationDetermine what to delegate and what to eliminateUtilize Program Evaluation and Review Techniques to work backward from the future, and more!Filled with Tracy's trademark wisdom, Time Management is an invaluable, time-creating resource that will help you get more done in less time and with much less stress.

Unlock the secrets to turning even ordinary employees into extraordinary performers!Do you want to become invaluable to your company? The unparalleled key to achieving that notoriety is to learn how to boost your managerial skills and bring out the best in your people.If that sounds simple, that's because it is! Great managers are made, not born. Renowned success expert Brian Tracy has written Management, a handy, easy-to-follow guide to help you improve yourself as a manager and a professional in general.In Management, Tracy shows how anyone can easily:Set performance standardsDelegate productivelyDefine key result areasConcentrate attention and resources on high-payoff activitiesHire and fire effectivelyBuild a staff of peak performersHold meetings that workCommunicate with clarityNegotiate successfullyRemove obstacles to performance, and more!Filled with practical, proven techniques and tools, Management is an essential guide that shows you how to bring out the best in your people--and be seen as an indispensable linchpin by the leaders of your organization.

Anyone can develop the vision required to be a true leader. You just need to learn how.

For ambitious financial advisors at any stage in their career, this unprecedented guide reveals how to reach the million-dollar level step-by-step.

Brand managers, marketers, and executives have long turned to the trusted principles in Brand Aid to troubleshoot their branding problems.

Few things have as broad an effect on your life and career as the ability to negotiate well.? The art of negotiation has become an essential element of almost all our interactions in every area of life. Enhancing our ability to negotiate effectively affects not only business contracts and career opportunities but also our personal relationships. Those who don't negotiate well risk falling victim to those who do.Success expert Brian Tracy has negotiated millions of dollars' worth of contracts during his career and has learned firsthand all the tips, tools, strategies, and things to avoid that are necessary for anyone to become a master negotiator.In Negotiation, Tracy will show you how to:Utilize the six key negotiating stylesHarness the power of emotion in hammering out agreementsPrepare like a pro and enter any negotiation from a position of strengthGain clarity on areas of agreement and disagreementDevelop win-win outcomesKnow when and how to walk awayApply the Law of Four, and much moreWithin the pages of this practical and concise guide, begin mastering the art of negotiation. No other life skill can impact you as broadly as learning how to negotiate well--saving you time and money, making you more effective in all areas of life, and contributing substantially to your career.Negotiation puts the power of negotiation right in your hands.

Hiring and firing are too crucial to get wrong. Eliminate the guesswork in the two most important tasks you face as a manager.Hiring and firing are difficult to get right and potentially costly to get wrong, both for your career and for the business. Hiring & Firing is the indispensable guide you absolutely must have by your side.Business expert Brian Tracy breaks down the simple but powerful strategies you can use to both bring stronger employees on board and weed out those not up to par. By learning to implement these techniques that Tracy can testify firsthand to the effectiveness of, you will make better leadership decisions that positively effect you and the business.In Hiring & Firing, you will be able to:Write appealing and accurate job descriptionsUse the law of three in interviews to find suitable candidatesAsk the right questionsProbe past performanceListen for the questions that indicate interviewees are qualified and seriousProvide clear direction and regular feedbackDe-hire gracefully, and more!At best, hiring and firing are key to improving your team and reaching your goals.Bringing on and letting go of the wrong people wastes company time and money while also reflecting poorly upon you. At worst, it could be crucial for the business in several ways. Hiring & Firing will ensure that you make the right decisions.

Your customers are expecting seamless customer service experiences. You can't afford to give them anything less.

For women ready to climb the rocky path from cubicle to executive suite--this practical guide offers everything you need to build your own fast-track career plan.

Think a corporate culture that favors men is the only culprit in the workplace suppressing women? Think again.