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Dynamic problems require dynamic collaboration and technology.Our communities today face difficult issues-such as climate change, access to health care, and homelessness-which are tangled, complicated, and constantly evolving. Coined "e;wicked problems"e; more than 40 years ago by the University of California's professors Horst Rittel and C. West Churchman, these issues exceed the capacity of any one sector, instead demanding the kind of creative thinking, democratized engagement, and integrated action that come from government, nonprofits, businesses, and citizens working in concert.These different stakeholders, however, don't always agree on the best approach, strategy, or goals. But their commonality in driving social outcomes relies on place: where problems are happening, where people need assistance and help defining the issues. Maps combine complex and relational information that can be visualized and analyzed to deal with these issues. When used with technological developments in data analytics, visualization, connectivity, and the Internet of Things (IoT), mapping can promote effective cross-sector collaboration.Written for citizens and city leaders, Collaborative Cities: Mapping Solutions to Wicked Problems guides readers into using location intelligence to derive public value from action. Co-authors Stephen Goldsmith (former mayor of Indianapolis and deputy mayor of New York) and Kate Markin Coleman (former executive vice president for branding and strategy at the YMCA) use their combined years of experience to analyze the best civic examples of geospatial technology working across cross-sector networks. Divided into eight chapters, Collaborative Cities addresses the formation, operation, and adaptation of cross-sector collaborations, including five chapters dedicated to specific wicked problems such as public safety, homelessness, and sustainability.Starting with Collaborative Cities, government officials, nonprofit leaders, and citizens alike who are acting for social value can learn how to use a geospatial approach to improve insight, trust, and the efficacy of their combined efforts to solve wicked problems.
Offers workforce development reforms that meet the needs of both workers and employers. Based on the experiences of hundreds of leaders and workers, the authors set out ten principles for designing a more effective and equitable system that helps workers obtain the skills necessary for economic mobility.
Based on decades of direct experience and years studying successful models around the world, the authors of this intriguing book propose a new operating system (O/S) for cities. Former mayor and Harvard professor Stephen Goldsmith and New York University professor Neil Kleiman suggest building on the giant leaps that have been made in technology, social engagement, and big data.
Leveraging Big Data and 21st century technology to renew cities and citizenship in America The Responsive City: Engaging Communities Through Data-Smart Governance.
As the mayor of America's 12th largest city, Stephen Goldsmith eliminated city deficits, enhanced services, revitalized neighbourhoods and cut taxes. This work shows how he achieved this. His philosophy is that of government acting as a business and perceiving its citizens as customers.
This seminal book provides tools for civic entrepreneurs to create healthier communities and promote innovative solutions to public and social problems. It shows how to effectively tackle the intractable issues facing our country and world by exploring new ways to collaborate across sectors and leveraging strengths for the greater good.
A fundamental, but mostly hidden, transformation is happening in the way public services are being delivered, and in the way local and national governments fulfill their policy goals.
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