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This book explores multidimensional issues concerning digital resilience and analyzes how people and organizations maintain, enhance and protect value stemming from digital technologies. Society is now heading for a future in which organizations and people will increasingly depend on digital technologies, yet to date many are still unaware of the scale and risks associated with the digital transformation. As a result, there is an urgent need for digital resilience to drive a fundamental shift in the way people and organizations understand digital technologies, risks and opportunities.The book gathers a selection of the best papers presented at the annual conference of the Italian chapter of AIS, which took place in Trento, Italy, in October 2021. The diverse range of views put forward by the authors makes it particularly relevant for scholars and practitioners interested in organization, and for all of us living in the digital transformation era.
While many Web 2.0-inspired approaches to semantic content authoring do acknowledge motivation and incentives as the main drivers of user involvement, the amount of useful human contributions actually available will always remain a scarce resource. Complementarily, there are aspects of semantic content authoring in which automatic techniques have proven to perform reliably, and the added value of human (and collective) intelligence is often a question of cost and timing. The challenge that this book attempts to tackle is how these two approaches (machine- and human-driven computation) could be combined in order to improve the cost-performance ratio of creating, managing, and meaningfully using semantic content. To do so, we need to first understand how theories and practices from social sciences and economics about user behavior and incentives could be applied to semantic content authoring. We will introduce a methodology to help software designers to embed incentives-minded functionalities into semantic applications, as well as best practices and guidelines. We will present several examples of such applications, addressing tasks such as ontology management, media annotation, and information extraction, which have been built with these considerations in mind. These examples illustrate key design issues of incentivized Semantic Web applications that might have a significant effect on the success and sustainable development of the applications: the suitability of the task and knowledge domain to the intended audience, and the mechanisms set up to ensure high-quality contributions, and extensive user involvement. Table of Contents: Semantic Data Management: A Human-driven Process / Fundamentals of Motivation and Incentives / Case Study: Motivating Employees to Annotate Content / Case Study: Building a Community of Practice Around Web Service Management and Annotation / Case Study: Games with a Purpose for Semantic Content Creation / Conclusions
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