Bøker av Robert Craven

"Tag, bag and bury the bastard, Crowe..."An August bank holiday should be about relaxation, taking time out to see family and friends and enjoying a beer or two. But when former gonzo journalist, Aonghus Hanafin is found hanging along a desolate estuary, the nearest SIO to the incident, Garda Inspector Pius John Crowe, is called to examine the scene.Crowe has seen enough dead bodies in his time to suspect that Aonghus Hanafin wasn't the hanging kind. He discovers a puzzling detail too; the late journalist had MS.So how could Hanafin hang himself from a tree along a desolate estuary between two rural parishes?Directed by his superiors to close off the former journalist's death as a suicide, Crowe delves deeper and finds Hanafins death leads to a retired Chief Justice who is slated to take a prestigious appointment in Europe. Crowe gets to learn of a Swiss bank account, with over a million Euros in it that may be fuelling a lifestyle that the retired Chief Justice, Barry Gartland can barely afford.In this contemporary neo-noir thriller, in Crowe's investigation into how Hanafin died, loyalties blur and justice and truth are not always what they seem, placing him in the line of fire with a powerful elite...... and may end up costing him his life ...

Updated eBook editionWhat happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.Practical and packed full of easy-to-understand advice, you'll find:* checklists and worksheets* case studies of real businesses* frequently asked questions

Take a step closer to your goals every day with this essential executive planner There never seem to be enough hours in the day to take care of daily business and work towards your goals, it's an issue of prioritization and time management.

Kick-Start Your Business uses practical, hands-on approach to putting your affairs in order, including:* essential tools to getting a business to work better* hundreds of ideas and examples to turn a business into a powerhouse* useful resources and contacts* proven worksheets to 'kick-start your business'

Look at your business through the eyes of your customer. Why should people bother to buy from you when they can buy from the competition? And what makes your business different from the rest? As a small business owner these are questions you will have to be able to answer confidently and assertively to make your business a success. You probably won't be the person marketing the product, but you are the person who best understands your business and your sales proposition and you need to ensure your marketing activity is aligned to your business plan. Bright Marketing for Small Business understands this and gives company owners and directors confidence to implement a hooked up marketing plan from research to sales. Author Robert Craven helps you pinpoint: * Who you want to be communicating with (your target audience) * What method of communication is most suitable (email, letter, phone call, Twitter?) * What your message should be (your sales proposition) Remember, in today's increasingly competitive marketplaces, people have a choice. They can buy from the 'me too' mediocrity or they can buy from the market leaders. Whether you trade locally, regionally, nationally or internationally, Bright Marketing for Small Business helps you look at your business through the eyes of your customer and put yourself ahead of the competition.