Bøker av Rajiv Kapur

COVID-19 accelerated healthcare's transition towards digital technology since it helped expand the capacity of health care organizations (HCOs), through extended patient access and isolation. In addition to HCOs, this transition was adopted by other participants in the healthcare ecosystem such as, independent digital health platform (DHP) vendors, self-insured employers, drug chains/pharmacy benefit managers, and insurance companies. It was not long before independent DHPs, payors and self-insured employers realized the value of digital technology, so they increased their commitment towards this transition. The goal of this book is to help health care organizations (HCOs) understand, prepare, implement, and leverage digital transformation. The book opines that, to be successful, digital transformation must be led, and supported, by senior management. Equally important is the cultural transformation of HCOs towards successful change management, which requires an evolutionary approach to continuous process improvements of increasing scope and complexity. Next, HCOs must generate a comprehensive digital transformation roadmap that aligns with their strategic plan for enhancing clinical & related capabilities while extending patient access. To accomplish their digital transformation, HCO management and key stakeholders must comprehend the following requirements: digital health platforms, advanced information technology, and work transformation methodologies. DHPs, and associated hardware and software complements, form the foundation of digital health technologies prevalent in modern-day healthcare and have gained importance since COVID-19. Advanced information technology includes concepts vital to healthcare transformation such as interoperability, big data, artificial intelligence, natural language processing, data security and privacy. Lastly, work transformation methodologies address work redesign, lean/six-sigma, agile methodologies, and human factors engineering to ensure well-designed interfaces for care providers and patients. The overarching goal of this book is to provide a roadmap for U.S. healthcare towards an organized digital transformation which leads to improved outcomes, reduced costs, and improved patient satisfaction.