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Today's malaise is in large part caused by people who underrate themselves and others. People who dwell on weaknesses . . . escape from reality through cynicism . . . or accept put-downs and cop-outs as a valid way of life. The Battens - a father-daughter team - stress, instead, a positive approach to living. Knowing full well that you become what you think and what you say, the Battens offer a way for you to identify your own strengths - and those of others - and to build on them . . .a way to a richer, more productive life centered on strength, a sense of wonder, and trust. This exciting, mind-stretching book will show you how to gain more confidence in yourself and in your ability to level with others. In the process of learning to ask What can we do to make things better? instead of What's wrong? you'll discover new ways to relate to people of your own age - or other generations - with trust, despite differences in outlook, social customs, or even dress. That spells the end of the mythical generation gap. 'The Confidence Chasm' contains a proven blueprint for every employee . . . every manager . . . every parent . . . every child . . . every person who wants to fulfill his own potential for excellence and at the same time build open, trusting, supportive relationships with those around him. Right from the start, you'll find this book packed with practical guidance for creating a more rewarding relationship with family, friends, and business associates. You'll get levelheaded advice on such vital problems as: - Setting - and reaching - increasingly difficult goals. - Making employees happier - and more productive - by giving them hard jobs that make them dig down inside themselves for strengths they never knew they had. - Listening to others and understanding what they say and what they leave unsaid. - Helping to build a better world by developing compassion - untinged by expediency or compromise. - Avoiding despair because you're busy building a better organization, a better community, a better climate for global trust. 'The Confidence Chasm' will be especially helpful to businesspeople, teachers, homemakers, supervisors, ambitious college graduates, clergy, professional people - in short to anybody who wants to make their life more rewarding by relating to others with different backgrounds and viewpoints.
A smooth transition to excellence in management cannot be achieved by an abortive hodgepodge of borrowed programs and panaceas. First-rate company success must derive from a top executive who can think . . . who can provide the rest of his team with a desire to excel and a distinct impatience with mediocrity. In this his second book, the author of 'Tough-Minded Management' presents a formula for developing an entirely new business way of life. Using candid, no-nonsense language, he pinpoints the one element that can turn a mediocre company into a great one . . . the one element that can enlighten and energize ordinary firms so that they accomplish extraordinary things--Climate! Executives will find here not fanciful theories but tough-minded principles. -Principles that have been tested and proved in the marketplace and in the executive suite. -Principles that will help managers everywhere to understand the way of their jobs. -Principles that will help managers to develop and, in fact, settle for nothing less than employees who welcome responsibility and the challenge of contributing to company profits. Here is a book for leaders and for potential leaders; a book for any executive who senses the need for Developing a 'Tough-MInded Climate for Results.'
A management classic indeed, reissued and updated because it is simply the best concise guide to what happens when an organization installs and commits itself to a management-by-objectives system. Written by one of the best-selling management experts (J. D. Batten's 'Tough-Minded Management' has sold over 100,000 copies, and his various other titles have also reached very wide audiences) this book presents practical advice, techniques, guidelines, checklists, and action plans to help managers learn the art of motivation. Today's manager is a leader who recognizes that pushing and repressing employees are counterproductive to achieving an organization's goals. What is needed is a positive climate in which MBO can operate successfully. The personal involvement of each employee is essential to the all-out effort of the company, and it is this personal commitment to meet challenges that brings the organization's goals to life. Mr. Batten shows how MBO can be used to bring about a climate of productiveness and profitability. He lays out a seven-phase process that includes practical, results-oriented advice designed to make any MBO program a success.
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