Utvidet returrett til 31. januar 2025

Bøker av Alan Sarsby

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  • - Design and deliver fantastic customer service with Lean
    av Alan Sarsby
    246,-

  • - Writing and Managing Great emails
    av Alan Sarsby
    211,-

    Lean Six Sigma is a well-known collection of business improvement methods. Apply these same tools to create recipient-friendly emails. Apply Lean principles to emails. ¿ The toolkit for clarity - how to eliminate wasted words. ¿ Subject lines and signatures - how to make them great. ¿ The postcard principle - how much and how little. ¿ Being kind with attachments - how to be a great net citizen.

  • - Create outstanding presentations with Lean and 6-sigma
    av Alan Sarsby
    239,-

    Create outstanding presentations using Lean and Six Sigma. Design principles for presentations, slides and visuals, and handouts. How to create business stories using a story arc. Designing engagement into presentations. How to deal with rogue behaviours. Working with questions. Avoiding the five presentation noises (wastes).

  • - A Guide to Swot for Business Studies Students
    av Alan Sarsby
    185,-

    Undertaking a SWOT analysis is a popular strategy tool, and frequently the basis of an assignment for students of business studies. This guide helps you with: ¿ The critical theory. ¿ Worked-examples and case-studies. ¿ Where to look for the factors. ¿ How to create strategic responses to a situation. ¿ How to approach a swot assignment. ¿ Avoiding the usual mistakes. ¿ References. ... so that you can hand in a great assignment.

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