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This book constitutes revised selected papers from the 15th Workshop on e-Business, WeB 2016, held in conjunction with the International Conference on Information Systems, ICIS, in Dublin, Ireland, in December 2016.

The conference was created by the International Federation for Information Processing (IFIP) Working Group 8.1 to offer a forum for knowledge transfer and experience sharing between the academic and practitioner communities. The 20 full papers and 4 short papers accepted were carefully reviewed and selected from 70 submissions.

This book constitutes revised selected papers from the 11th international Global Sourcing Workshop 2017, held in La Thuile, Italy, in February 2017. The book offers a review of the key topics in sourcing of services, populated with practical frameworks that serve as a tool kit to students and managers.

This book constitutes the refereed proceedings of the 10th Software Quality Days Conference, SWQD 2018, held in Vienna, Austria, in January 2018. The Software Quality Days (SWQD) conference started in 2009 and has grown to the biggest conferences on software quality in Europe with a strong community.

This book contains revised and extended versions of selected papers from the 7th International Symposium on Business Modeling and Software Design, BMSD 2017, held in Barcelona, Spain, in July 2017. business models and software; and data aspects in business modeling and software development.

This book constitutes revised selected papers from the Australasian Symposium on Service Research and Innovation, ASSRI, held in Sydney Australia.The 11 full papers presented from ASSRI 2017, which took place during October 19-20, 2017, were carefully reviewed and selected from 26 submissions.

This book constitutes extended and revised papers from the 19th International Conference on Enterprise Information Systems, ICEIS 2017, held in Porto, Portugal, in April 2017. The 28 papers presented in this volume were carefully reviewed and selected for inclusion in this book from a total of 318 submissions.

This book constitutes revised selected papers from the 13th International Conference on Web Information Systems and Technologies, WEBIST 2017, held in Porto, Portugal, in April 2017.The purpose of the WEBIST series of conferences is to bring together researches, engineers and practitioners interested in technological advances and business applications of web-based information systems.The 12 full papers presented in this volume were carefully reviewed and selected from originally 77 paper submissions. They contribute to the understanding of relevant trends of current research on Web information systems and technologies, comprising unified interfaces, Progressive Web Apps (PWAs) as well as a mobile device taxonomy, XML and open data processing, the history of Web engineering, web development for end-users, access control, Web platform assessment, rule engines, and scientific blogging.

This book constitutes revised selected papers from the 15th International Conference on Informatics in Economy, IE 2016, held in Cluj-Napoca, Romania, in June 2016. The 10 full papers and 4 short papers presented in this volume were carefully reviewed and selected from 31 extended paper submissions for this book.

This book constitutes revised selected papers from the 6th International Conference on Information Systems, Logistics, and Supply Chains, ILS 2016, held in Bordeaux, France, in June 2016.

This book constitutes the refereed proceedings of the 18th International Conference on Group Decision and Negotiation, GDN 2018, held in Nanjing, China, in June 2018. The field of Group Decision and Negotiation focuses on decision processes with at least two participants and a common goal but conflicting individual goals. Research areas of Group Decision and Negotiation include electronic negotiations, experiments, the role of emotions in group decision and negotiations, preference elicitation and decision support for group decisions and negotiations, and conflict resolution principles.The 15 full papers presented in this volume were carefully reviewed and selected from 143 submissions. They were organized in topical sections named: theoretical concepts of group decision and negotiation; decision support and behavior in group decision and negotiation; and applications of group decision and negotiations.

This book constitutes the thoroughly refereed proceedings of six international workshops held in Tallinn, Estonia, in conjunction with the 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018, in June 2018.These workshops were:- The 5th Workshop on Advances in Services DEsign based on the Notion of Capability (ASDENCA)- The 1st Workshop on Business Data Analytics: Techniques and Applications (BDA)- The 1st Workshop on Blockchains for Inter-Organizational Collaboration (BIOC)- The 6thWorkshop on Cognitive Aspects of Information Systems Engineering (COGNISE)- The 2nd Workshop on Enterprise Modeling - The 1st Workshop on Flexible Advanced Information Systems (FAiSE)Two more workshops decided to produce their own, independent proceedings.The 22 full papers presented here were carefully reviewed and selected from a total of 49 submissions.

This book constitutes the thoroughly refereed proceedings of the CAiSE Forum 2018 held in Tallinn, Estonia, as part of the 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018, in June 2018.The CAiSE Forum is a place within the CAiSE conference for presenting and discussing new ideas and tools related to information systems engineering. Intended to serve as an interactive platform, the Forum aims at the presentation of emerging new topics and controversial positions, as well as demonstration of innovative systems, tools and applications. This year's theme was "Information Systems in the Big Data Era". The 10 full and 12 short papers in this volume were carefully reviewed and selected from 17 direct submissions (of which 2 full and 7 short papers were selected), plus 13 transfers from the CAiSE main conference (which resulted in another 8 full and 5 short papers).

This book presents TraceME, a traceability-based method for conceptual model evolution whose general purpose is to support the evolution of information systems.

This book constitutes the proceedings of the 4th International Conference on Decision Support Systems, ICDSST 2018, held in Heraklion, Greece, in May 2018.

This book constitutes the refereed proceedings of the 11th SIGSAND/PLAIS EuroSymposium 2018 held in Gdansk, Poland, on September 20, 2018.The objective of the EuroSymposium on Systems Analysis and Design is to promote and develop high quality research on all issues related to information systems (IS) and in particular in systems analysis and design (SAND).The 14 papers presented in this volume were carefully reviewed and selected from 36 submissions. They were organized in topical sections named: systems development and engineering; systems acceptance and usability; internet of things and big data; and healthcare IT.

This book constitutes revised selected papers from the 16th Workshop on e-Business, WeB 2017, which took place in Seoul, South Korea, in December 2017.

This book constitutes the proceedings of the BPM Forum held during the 16th International Conference on Business Process Management, BPM 2018, which took place in Sydney, Australia, in September 2018. The BPM Forum hosts innovative research which has a high potential of stimulating discussions.

This book constitutes the refereed proceedings of the 12th IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2018, held as part of the World Computer Congress, WCC 2018, in Poznan, Poland, in September 2018.

This doctoral thesis focuses on the spread of process information in organizations and, in particular, on the mitigation of the problems caused by the spread of information on a single process over numerous models, documents, and systems.Processes within organizations can be highly complex chains of inter-related steps, involving numerous stakeholders and information systems. Due to this complexity, having access to the right information is vital to the proper execution and effective management of an organization's business processes. The main contributions of this thesis are five techniques that focus on the alignment and comparison of process information from different informational artifacts. Each of these techniques tackles a specific scenario involving multiple informational artifacts that contain process information in different representation formats.

This volume constitutes the proceedings of the 11th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling held in October/November 12018 in Vienna, Austria.

This open access book constitutes the proceedings of the 19th International Conference on Agile Software Development, XP 2018, held in Porto, Portugal, in May 2018.XP is the premier agile software development conference combining research and practice, and XP 2018 provided a playful and informal environment to learn and trigger discussions around its main theme - make, inspect, adapt.The 21 papers presented in this volume were carefully reviewed and selected from 62 submissions. They were organized in topical sections named: agile requirements; agile testing; agile transformation; scaling agile; human-centric agile; and continuous experimentation.

This book constitutes the proceedings of two events held at the CAiSE conference and relating to the areas of enterprise, business process and information systems modeling: The 19th International Conference on Business Process Modeling, Development and Support, BPMDS 2018, and the 23rd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2018. The conferences took place in Tallinn, Estonia, in June 2018. The 13 papers accepted for BPMDS were carefully reviewed and selected from 29 submissions; for EMMSAD 6 papers out of 13 submissions were accepted for publication. For BPMDS 2018, the papers were organized in topical sections as follows: context-awareness in business processes; automatic analysis of business processes; advanced approaches for business process modeling; evaluation of business process modeling techniques; an experience report on modeling collaborative processes. For EMMSAD 2018, the six related papers are listed without further sections.

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation;

This book constitutes the refereed proceedings of the 9th International Conference on Software Business, ICSOB 2018, held in Tallinn, Estonia, in June 2018. This year the conference theme was ¿How Digitalization Impacts Software Business¿ and focused on digitalization and its impact on the speed of business models and business modeling and the realization of these business models.The 11 full papers and 1 short paper presented in this volume were carefully reviewed and selected from 34 submissions. They were organized in topical sections named: software ecosystems; software product management and business models; and software start-ups.

This book constitutes revised papers from the seven workshops and one accompanying event which took place at the 21st International Conference on Business Information Systems, BIS 2018, held in Berlin, Germany, in July 2018. Overall across all workshops, 58 out of 122 papers were accepted. The workshops included in this volume are:AKTB 2018 - 10th Workshop on Applications of Knowledge-Based Technologies in Business BITA 2018 - 9th Workshop on Business and IT Alignment BSCT 2018 - 1st Workshop on Blockchain and Smart Contract Technologies IDEA 2018 - 4th International Workshop on Digital Enterprise Engineering and Architecture IDEATE 2018 - 3rd Workshop on Big Data and Business Analytics EcosystemsSciBOWater 2018 - Scientific Challenges & Business Opportunities in Water Management QOD 2018 - 1st Workshop on Quality of Open Data In addition, one keynote speech in full-paper length and contributions from the Doctoral Consortium are included

This book constitutes the proceedings of the 8th Enterprise Engineering Working Conference, EEWC 2018, held in Luxembourg, Luxembourg, in May/June 2018.

This book constitutes revised tutorial lectures of the 7th European Business Intelligence and Big Data Summer School, eBISS 2017, held in Bruxelles, Belgium, in July 2017.

This book constitutes the refereed proceedings of the Third International Conference on Digital Economy, ICDEc 2018, held in Brest, France in May 2018.

This book constitutes the revised selected papers from the 7th IFIP WG 2.6 International Symposium on Data-Driven Process Discovery and Analysis, SIMPDA 2017, held in Neuchatel, Switzerland, in December 2017.