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This volume addresses the relationship of citizenship and public management in Europe. After 15 years of state reform, it is time for an overall discussion of the theoretical and empirical impact and limits of New Public Management on the practice of citizenship.

Throughout Europe, judicial systems are under an increasing societal and political strain to increase the speed of proceedings and to improve their organizational funding This work aims to stimulate developments in public administration in the field of justice.

This collection of essays looks at the liberalization of trade and its questionable benefit; the increasing fluidity in the movement of people and trade across geo-political divides; the emergence of unregulated virtual trade; and the social implications of the new world order.

This text is the result of the co-operation between academics and civil servants active in this policy field. It aims to contribute to a more effective equality oriented personnel policy which takes into account policy insights and developments regarding gender, equality and personnel policy.

This international comparative study of the ombudsman institution began in 1994 when the authors formed the idea of producing a successor to Caiden's "International Handbook of Ombudsman". It includes methodology and strategy, findings, and thematic chapters on such issues as human rights.

The papers in this volume represent a conceptual framework for managing diversity in public organizations, strategies for meeting the challenges of diversity management in the civil service, as well as different dimensions of diversity in the civil service.

Ethics and accountability have become important themes for modern government, as in most of the countries there is a severe crisis of legitimacy. Increasingly, there is a feeling that performance management alone will not solve this crisis. This book deals with ethics and accountability in a context of governance and new public management.

The papers included in this publication represent windows through which others can view candid debates and discussions by Chinese scholars and public servants about current, pressing issues challenging their national and local governments.