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Good feedback is essential to helping employees perform better at work. It lets people know when they are meeting or exceeding expectations, and when they need to get back on the right track. This practical guide shows managers how to develop and refine this necessary skill.

Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its tips, worksheets, and self-assessments, this guide shows managers how to use coaching - not only to strengthen direct reports' skills but also to rev up their performance.