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Presents strategies for handling a variety of difficult patient interviews. This guide contains chapters which present a hypothetical scenario, describe communication techniques for the phases of the interaction, and identify pitfalls to avoid. It includes examples of physician-patient dialogue, illustrations showing body language, and references.

815 species of amphibian have been described on the African continent - 788 frogs, 23 caecilians and four salamanders. Field Guide to the Frogs & other Amphibians of Africa is the first guide ever to cover all these species. The book features a brief introduction with tips for handling and identifying amphibians.