Ledelse og strategi

This book offers an in-depth examination of multi-capital accounting, the accounting of the future, which has already been integrated within the Corporate Sustainability Reporting Directive and will follow on from sustainability reporting.

This volume considers how local, national, and global crises with differing durations, sizes, and impacts challenge the public sector to respond. It gathers experts from different fields to explore how each crisis challenges human capacity, information technology, and communication capabilities, and how public leaders must respond.

This book focuses on regional climate leadership in East Asia and the Pacific. Policy and climate solutions-focused, this book identifies opportunities for lesson learning and policy transfer for more effective mitigation and adaptation. A useful reference for climate policy actors, professionals, and academics.

Stop drowning in urgency and start living with purposeRyan Matt Reynolds is a successful strength coach, business owner, and business mentor. This book is the road map he wished he had many years ago when he felt like he was drowning in urgency. Reynolds's personal journey as a professional athlete, business owner, husband, father, and mentor lends credence to his practices as he shares his foundational principles. Deprioritize to-do listsUndo excuses that derail progressEmbrace voluntary hardship Create focused, efficient work that moves the needleReynolds's systematic approach guides readers in laying the foundation for change from the first chapter. No fluff. All substance. Undoing Urgency also details the GAME Plan (Goals, Actions, Metrics, and Execution), which turns core values into high-priority goals and minimum effective dose actions for maximum impact. The GAME Plan works for all goals, having been used at the highest levels in business, health, life, and the most personal ambitions. It takes readers on a journey of personal discovery to identify what brings them value and joy. Ultimately, Reynolds wants to help people break free of urgency and start living a value-driven life dedicated to what is most important to them.

"Stay away from real estate sales, Mike, just keep doing what you're doing." These were words Mike Allen's father spoke to him near the start of his corporate career. For years, Mike listened to his dad's advice and instead of following in his father's footsteps, he climbed the corporate ladder and at 33, he became the youngest director in his company's history. Life was good. But then one day, everything changed. While vacationing with his extended family in California, Mike's dad suddenly passed away-leaving Mike personally devastated and unsure of how to move forward. Without intervention, his dad's real estate business, which had taken years to develop, would fall apart. Living in Greenville, South Carolina, at the time, Mike made the tough decision to move across the country to Porterville, California, and step into a space he'd always heard about but never knew. Arriving soon before the 2008 financial crisis, Allen quickly discovered real estate wasn't for the faint of heart. But it was this struggle that forced him to grow. He realized that if he were to have any shot at success, he needed to reshape his thinking. This led him to develop the principles that form the foundation for this book, The Quantum Real Estate Agent. In this book, Allen shares ten quantum abilities that can serve as the blueprint for any real estate agent's success. These principles have formed the foundation for his life and are the reason he has had tremendous success as the president and co-owner of Quantum Realty Group, Inc. These include principles such as thinking beyond what most people consider attainable, becoming addicted to self-improvement, out-hustling the competition, preparing meticulously, and leading others the way you would want to be led. Ideal for aspiring and seasoned real estate professionals alike, The Quantum Real Estate Agent inspires readers to harness their past experiences and insights to build a successful and enriching career in real estate. Allen's motivational insights encourage readers to think big and act boldly, transforming both their professional careers and personal lives. This book serves as a roadmap to personal and professional transformation, urging readers to achieve greatness in the real estate industry through persistence, strategic planning, and a profound commitment to their core values.

Muraly Srinarayanathas's Between Borders, Beyond Boundaries is a compelling narrative that interlaces the personal journey of a seasoned entrepreneur with insightful strategies for global business success. This book is a manual for those who aim to navigate the complexities of international commerce with an authentic, culturally-informed approach. The core of Srinarayanathas's message lies in the EIA method-Embed, Interpret, Act-a transformative process that promises to equip leaders with the skills needed to authentically engage across diverse markets. This method is not just a business strategy; it is a call to integrate the wisdom of local contexts into global ambitions, thereby resonating with the cultural heartbeat of each unique marketplace. Srinarayanathas shares his personal odyssey of cultural immersion-from his early days as a young immigrant in Canada to his experiences in the dynamic business landscapes of South Asia and Europe. The book details how Srinarayanathas' global work experience shaped his understanding of what it means to be a leader in a multicultural world. His narrative is punctuated with anecdotes from his encounters and collaborations across various continents, which have honed his perspective on the crucial interplay between local insights and global strategies. Readers will be inspired by the book's case studies, which illustrate the EIA method in action. These real-life examples highlight how the approach can lead to sustainable growth and success. The chapters on consumer insights particularly stress the importance of discerning global trends while understanding local preferences, illustrating the nuanced balance between the two. Between Borders, Beyond Boundaries also underscores the importance of cultural sensitivity and adaptability. Srinarayanathas demonstrates how embracing cultural differences can be a powerful catalyst for innovation and growth. The book offers a framework for fostering an organizational culture that not only values diversity but leverages it for competitive advantage. The richness of this book extends beyond business strategy; it is also a testament to the transformative power of embracing one's own multicultural identity. Srinarayanathas's journey is one of self-discovery, resilience, and adaptation, which speaks to anyone looking to carve their path in a world without borders. Intended for entrepreneurs, executives, and students of global commerce, Between Borders, Beyond Boundaries is a rich collection of insights for anyone eager to expand their professional horizons and build meaningful connections in an increasingly interconnected world. It is a resource that promises to be invaluable for business leaders and cultural enthusiasts alike, as it challenges and equips them to write their success stories on the global stage.

Equip yourself with the practical skills you need to manage the emotional aspects of change.

Praise for CUSTOMER 360 "Customer 360 stands out in a crowded conversation by showing businesses how they can use complex new technologies to give customers the better experiences they want and to unlock value for the enterprise." --JEREMY HLAVACEK, CCO, Experian Marketing Services "This book describes in detail the Data + AI + Trust formula and shares the secrets of how organizations succeed when putting AI into action using the formula. Get ready to be inspired and better prepared to embark on a Customer 360 journey in your own organization." --JOYCE KAY AVILA, author, Snowflake: The Definitive Guide and Hands-On Salesforce Data Cloud "Customer 360 shows, step-by-step, how to apply modern technology to improve the customer experience and increase business value. It may be a surprise for readers to see that all the pieces are right here, today, to significantly improve business outcomes. Advances in AI make it a must for business people to move their team forward. As the authors say, 'Dream Big, execute within reach and build an adaptive culture.'" --REX BRIGGS, Chief AI Officer, Claritas; author of The AI Conundrum "Customer 360 is an essential read for anyone looking to use AI and data to create exceptional customer experiences and achieve scalable business growth. It provides a compelling and practical exploration of these advancements, demonstrating how businesses can harness these tools to meet and exceed customer expectations."--AMY KITSCHER, Senior Director, Publicis Sapient "Madtech is highly commoditized, but what isn't is your relationship with your customers. To fully understand your customers, you need to combine data transformation tools, a reliable data management platform, and the trust that exists between you and your most valuable assets: the people who buy your products or services. Trust is your competitive edge." --JESS SIMPSON, Vice President, Head of Consulting, Acxiom

Organization Development and Change provides students with an excellent grounding in the theoretical underpinnings of the topic subject as well as describing, in practical terms, how behavioural science can be used to develop organizational strategies, structures and processes. This market-leading text will enrich your students' understanding and study of organization development, change management and human resources management. Through clear explanations and an emphasis on real world examples and case studies, this second edition for Europe, South Africa and the Middle East is a comprehensive and engaging text that will teach your students fundamental theories of organization development and encourage your students to apply these to real world situations.

Praise for THE MENTORSHIP EDGE "There are angels amongst us, and in this day and age of huge challenges, massive evils and injustices left and right, our angels need much more than wings. They must be entrepreneurs who never give up, mentors who pull up generations after them, resilient leaders by example who fix our brokenness and give opportunity to young adults where there was none. None such more impactful, important and impressive than Dr. Heiser. In the end, we can best measure our lives by those we helped. Debbie has saved thousands of lives, enabling them and encouraging them to thrive. I tip my hat. She is my hero!" --PETER SAMUELSON, Entrepreneur, Philanthropist, Executive, Author, Film Producer "I had the good fortune to be introduced to an amazing lady four years ago who reintroduced me to the importance of mentorship, what mentorship really is, and the many layers involved. I have been truly blessed to have had some of the greatest research hierarchical mentors while learning the craft at NASA, what I did not realize was that my Friends-of-Charlie (FoC) network was a lateral mentor community that would later save my life on orbit during my Space Shuttle Mission STS-114. Dr. Deborah Heiser understands mentorship in all its aspects and realizes its importance in helping us live happy, full, and rewarding lives. Her gift at storytelling and her easy writing style make this knowledge transfer such a joyful experience. Debbie is now a trusted forever FoC." --CHARLIE CAMARDA, Astronaut "The Mentorship Edge, written by Deborah Heiser discusses the impact that mentorship has on an individual's personal and professional growth. The book includes real-world experiences from mentors with diverse backgrounds to help readers understand the multifaceted benefits of mentorship. Deborah Heiser is an educator and researcher who describes various forms of mentorship with remarkable clarity and insight. The Mentorship Edge is not just a book; it's a blueprint for anyone seeking to harness the power of mentorship to unlock their fullest potential. This book is a must-read for mentors, mentees, educators, and leaders alike." --LATONYA KILPATRICK, SVP, Clinical Research, Innovation & Scientific Communications at Colgate-Palmolive "Psychologist Deborah Heiser will wind up persuading you that you were born to mentor--on your terms, your way--and that you'll get more out of it than you ever dreamed of. It will bring you the kind of deep satisfaction everyone yearns for. I promise." --HARA ESTROFF MARANO, Editor at Psychology Today

Around the globe, faculty and higher education leaders are actively changing what they teach to create a sustainable world. This book shares how to transition to programs and courses that teach just and sustainable business management practices critical for success.

This manual has been designed specifically to guide the facility manager in making the best decisions regarding roofing systems replacements, repairs and upgrades. The full scope of current roofing applications and building envelope technologies are covered in detail, including both conventional and non-conventional roofing structures. You should learn about the developments in roofing materials and cladding systems, as well as how factors such as weather conditions and thermal expansion and contraction impact roofing design and material selection. Other topics include insulation and waterproofing membrane requirements, energy system calculations, fasteners and flashings, local codes and standards, life cycles of roofing systems, environmental considerations, roofing project management, warranty and maintenance of roofing systems, and roofing safety and liability. This book should provide a welcome resource for the facility manager seeking to modify, add to or improve his/her facility's roofing systems.

An effective, well-managed maintenance program is crucial to the efficient and economical performance of any type of facility. This book presents a complete, step-by-step guide to systematically improving overall maintenance operations, covering maintenance organization, inventory, continuous inspection, planning, scheduling and program management. The presentation is structured in a manner which allows the reader to utilize basic guidelines in implementing a management system which can be customized to the specific requirements and goals of his/her plant or facility, regardless of size or type of operation.

This book is dedicated to the front line manager of America's economic life blood: energy. It is designed to help owners and managers first assess their organization's energy conditions, and then determine the best outsourcing strategies for needed services. The author shares experiences drawn from over 25 years in the energy business and work in over 30 countries, and provides succinct case studies to expand on important points raised and to provide insight into their application. The final section takes into account recent events which have highlighted the unpredictable situation surrounding our energy supplies, as well as how to make the most of it.

The "e;bricks and mortar"e; issues of facility management - HVAC, lighting, electrical, plumbing, space allocation, security and grounds maintenance - continue to be at the core the facility manager's role. However, the processes involved in addressing these areas have become more complex. The proliferation of regulatory mandates, worker compensation issues, increased employee litigation, and violence in the workplace have redefined the role of the facility manager beyond "e;gatekeeper"e; to that of full-scale operations manager. Today's corporations, organizations, and business partnerships invest heavily in their physical plants. It naturally follows that they expect to maximize the return on their investment. Facility managers are seen as the catalysts for ensuring that optimal return.The Facility Manager's Handbook addresses all of these issues, and provides a multitude of tested ideas, procedures and examples for successfully and cost-effectively managing facility operations. Written in a plain-language, reader-friendly style, it provides a panoramic view of the process by isolating the key areas the facility manager must address, including real estate, space and change management, indoor air quality, emergency preparedness and response planning, communications systems, regulatory mandates and more.

Project management is the key to any engineering and construction project's success. Now you can learn from the experts real-world tested strategies you can use to lead your projects to on-time, within budget, high quality success stories. Specifics of scheduling, cost estimating and leadership skills are fully detailed. The authors will show you how to organize your project from the very beginning to achieve success. You'll also learn to use win-win negotiation skills during each stage of your project. Real world examples will facilitate your understanding of how to apply every aspect of the material presented in the text. Loaded with forms, checklists and case studies, this invaluable reference is a must for everyone involved with engineering and construction projects.