Ledelse og strategi

An award-winning news anchor presents methods for better communication in any business environment During her 20 years in broadcasting, award-winning news anchor Suzanne Bates conducted more than 10,000 interviews, during which she witnessed business leaders, politicians, and celebrities at their best and worst. Now a top CEO communication coach, Bates is renowned for her uncanny ability to transform even the shyest oratorical mouse into a public-speaking lion. In Speak Like a CEO, Bates: Reveals the secrets for communicating in any situation Describes simple techniques for acing speeches, presentations, media interviews, Q&A sessions, business meetings, and more Outlines self-improvement plans that can easily be customized to your needs Shares secrets from top leaders, including Mario Cuomo's technique for overcoming stage fright and Colin Powell's secret for projecting authenticity

Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: should they go it alone, or bring in cofounders, hires, and investors to help build the business? More than just financial rewards are at stake. Friendships and relationships can suffer. Bad decisions at the inception of a promising venture lay the foundations for its eventual ruin. The Founder's Dilemmas is the first book to examine the early decisions by entrepreneurs that can make or break a startup and its team. Drawing on a decade of research, Noam Wasserman reveals the common pitfalls founders face and how to avoid them. He looks at whether it is a good idea to cofound with friends or relatives, how and when to split the equity within the founding team, and how to recognize when a successful founder-CEO should exit or be fired. Wasserman explains how to anticipate, avoid, or recover from disastrous mistakes that can splinter a founding team, strip founders of control, and leave founders without a financial payoff for their hard work and innovative ideas. He highlights the need at each step to strike a careful balance between controlling the startup and attracting the best resources to grow it, and demonstrates why the easy short-term choice is often the most perilous in the long term. The Founder's Dilemmas draws on the inside stories of founders like Evan Williams of Twitter and Tim Westergren of Pandora, while mining quantitative data on almost ten thousand founders. People problems are the leading cause of failure in startups. This book offers solutions.

American society today is shaped not nearly as much by vast open spaces as it is by vast, bureaucratic organizations. Over half the working population toils away at enterprises with 500 or more employees--up from zero percent in 1800. Is this institutional immensity the logical outcome of technological forces in an all-efficient market, as some have argued? In this book, the first organizational history of nineteenth-century America, Yale sociologist Charles Perrow says no. He shows that there was nothing inevitable about the surge in corporate size and power by century's end. Critics railed against the nationalizing of the economy, against corporations' monopoly powers, political subversion, environmental destruction, and "e;wage slavery."e; How did a nation committed to individual freedom, family firms, public goods, and decentralized power become transformed in one century? Bountiful resources, a mass market, and the industrial revolution gave entrepreneurs broad scope. In Europe, the state and the church kept private organizations small and required consideration of the public good. In America, the courts and business-steeped legislators removed regulatory constraints over the century, centralizing industry and privatizing the railroads. Despite resistance, the corporate form became the model for the next century. Bureaucratic structure spread to government and the nonprofits. Writing in the tradition of Max Weber, Perrow concludes that the driving force of our history is not technology, politics, or culture, but large, bureaucratic organizations. Perrow, the author of award-winning books on organizations, employs his witty, trenchant, and graceful style here to maximum effect. Colorful vignettes abound: today's headlines echo past battles for unchecked organizational freedom; socially responsible alternatives that were tried are explored along with the historical contingencies that sent us down one road rather than another. No other book takes the role of organizations in America's development as seriously. The resultant insights presage a new historical genre.

In Holacracy, Brian J Robertson outlines a ground-breaking approach to organisation: no managers, only roles'Holacracy is the opposite of the clich way to run a start-up. It creates clarity: who is in charge of what, and who makes each kind of decision' Evan Williams, cofounder of Blogger, Twitter and MediumIn traditional companies, managers make decisions, and workers execute the plan. But Holacracy is a revolutionary and tried-and-tested new system which turns everyone into a leader. The organisation looks like a nest of circles, not a pyramid -- but it's not anarchy. It's finally clear who should make each decision -- the person on the frontline has that authority -- and the organisation succeeds by adapting swiftly to pursue its purpose.In Holacracy, pioneer Brian Robertson explains how to adopt this system across your organisation -- and what you can do just within your department or for yourself -- and how to overcome any obstacles along the way.

In The Automatic Customer, John Warrillow provides the essential blueprint for turning your customers into subscribersThe lifeblood of your business is repeat customers. But customers can be fickle, markets shift and competitors are ruthless. So how do you ensure a steady flow of business? The secret - no matter what industry you're in - is finding and keeping automatic customers.These days virtually anything you need can come through a subscription. Far beyond Spotify and Netflix, companies in nearly any industry, from home contractors to florists, can build subscriptions into their business.Subscription is the key to increasing cash flow, igniting growth and boosting the value of your company. Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 per cent of sales growth, The Automatic Customer will be your secret weapon.'Read, apply and watch your bank deposits grow every month' Chris Guillebeau, bestselling author of The $100 Startup'If you have a business, or are thinking about starting one, this book will be the best investment you've ever made' Bo Burlingham, editor-at-large of Inc. and author of Small Giants and Finish BigJohn Warrillow, the author of Built to Sell, is the founder of The Value Builder System where advisors help company owners increase the value of their business. Previously, he founded Warrillow & Co., a subscription-based research business dedicated to helping Fortune 500 companies market to small business owners. A sought-after speaker and popular Inc.com columnist, he lives in Toronto.

Who Owns The Future? is the new masterwork from the prophet of the digital age, Jaron Lanier, author of You Are Not A Gadget.In the past, a revolution in production, such as the industrial revolution, generally increased the wealth and freedom of people. The digital revolution we are living through is different. Instead of leaving a greater number of us in excellent financial health, the effect of digital technologies - and the companies behind them - is to concentrate wealth, reduce growth, and challenge the livelihoods of an ever-increasing number of people. As the protections of the middle class disappear, washed away by crises in capitalism, what is being left in their place? And what else could replace them?Why is this happening, and what might we do about it? In Who Owns the Future? Jaron Lanier shows how the new power paradigm operates, how it is conceived and controlled, and why it is leading to a collapse in living standards. Arguing that the 'information economy' ruins markets, he reminds us that markets should reward more people, not fewer. He shows us why the digital revolution means more corporations making money and avoiding risk by hiding value off their books, which means more financial risk for the rest of us. From the inner workings of the 'sirenic servers' at the heart of the new power system, to an exploration of the meaning of mass unemployment events, the misuse of big data, and the deep and increasing erasure of human endeavour, Lanier explores the effects of this situation on democracy and individuals, and proposes a more human, humane reality, where risk and reward is shared equally, and the digital revolution creates opportunity for all.Praise for You Are Not a Gadget:'Fabulous - I couldn't put it down and shouted out Yes! Yes! on many pages ... a landmark book that will have people talking and arguing for years into the future' Lee Smolin'A provocative and sure-to-be-controversial book . . . Lucid, powerful and persuasive' The New York Times'Short and frightening ... from a position of real knowledge and insight' Zadie SmithJaron Lanier is a philosopher and computer scientist who has spent his career pushing the transformative power of modern technology to its limits. From coining the term 'Virtual Reality' to developing cutting-edge medical imaging and surgical techniques, Lanier is one of the premier designers and engineers at work today, and is linked with UC Berkeley and Microsoft. A musician with a collection of over 700 instruments, he has been recognised by Encyclopedia Britannica (but certainly not Wikipedia) as one of history's 300 or so greatest inventors and named one of the top one hundred public intellectuals in the world by Prospect and Foreign Policy. His first book, You Are Not A Gadget, was hailed as a 'poetic and prophetic' defence of the human in an age of machines.

A new business parable from John Kotter - the leading authority on leadership and change, and bestselling author of Our Iceberg is MeltingThat's Not How We Do It Here is the story of a clan of meerkats who live in the Kalahari. Well organised and efficient, the colony enjoys many years of successful growth, until it suddenly comes under threat from a new form of predator and is forced to rethink its organizational structure. John Kotter uses this charming parable to explore why organizations often struggle no matter their past success, and why they fall. Kotter shows that by embracing reliability, efficiency, speed and agility, and building passion, discipline and personal growth, organizations can once again prosper, fulfil their mission, create great jobs and services and generate wealth.

Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can affect business results. However, most managers lack a sense of how to use this new approach for issues other than product development and sales growth. Solving Problems with Design Thinking details ten real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations, including the City of Dublin and Denmark's The Good Kitchen.Using design skills such as ethnography, visualization, storytelling, and experimentation, these managers produced innovative solutions to such problems as implementing strategy, supporting a sales force, redesigning internal processes, feeding the elderly, and engaging citizens. They elaborate on the challenges they faced and the processes and tools they used, providing a clear path to implementation based on the principles and practices laid out in Jeanne Liedtka and Tim Ogilvie's Designing for Growth: A Design Thinking Tool Kit for Managers.

An organisation's fate hinges on its CEOright? Not according to the authors of Senior Leadership Teams. They argue that in today's world of neck-snapping change, demands on leaders in top roles are rapidly outdistancing the capabilities of any one person - no matter how talented. Result? Chief executives are turning to their enterprise's senior leaders for help. Yet many CEOs stumble when creatinga leadership team. One major challenge is that senior executives often focus more on their individual roles than on the top team's shared work. Without the CEO's careful attention to setting the team up correctly, these high-powered managers often have difficulty pulling together to move their organisation forward. Sometimes they don't even agree about what constitutes the right path forward.The authors explain how to determine whether your organisation needs a senior leadership team. Then, drawing on their study of 100+ top teams from around the world, they explain how to create a clear and compelling purpose for your team, get the right people on it, provide structure and support, and sharpen team members' competencies - and your own. Timely and practical, this book enables you to create and sustain a leadership team whose members learn from one another while collaborating to pursue your company's objectives.

The definitive classic on high-performance teamsThe Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors clarion call that teams should be the basic unit of organization for most businesses has permanently shaped the way companies reach the highest levels of performance.Using engaging case studies and testimonials from both successful and failed teamsranging from Fortune 500 companies to the U.S. Army to high school sportsthe authors explain the dynamics of teams both in great detail and with a broad view. Their conclusions and prescriptions span the familiar to the counterintuitive: Commitment to performance goals and common purpose is more important to team success than team building. Opportunities for teams exist in all parts of the organization. Real teams are the most successful spearheads of change at all levels. Working in teams naturally integrates performance and learning. Team endings can be as important to manage as team beginnings.Wisdom lies in recognizing a teams unique potential to deliver results and in understanding its many benefitsdevelopment of individual members, team accomplishments, and stronger companywide performance. Katzenbach and Smiths comprehensive classic is the essential guide to unlocking the potential of teams in your organization.

Based on original research into some of the worlds best organisations, How to Lead cuts right through all the myths and mysteries to get straight to the heart of what it really takes to motivate, inspire and deliver results.

THE WORKSHOP BOOK TEACHES YOU HOW TO RUN AN EFFECTIVE WORKSHOP - EFFORTLESSLY. Based on methods developed - and proven in business, this highly visual and practical book will show readers how to design, lead and run effective workshops. The tools you need to design and lead successful workshops yourself Ways to enhance the collective intelligence of any team, keeping them focussed and engaged Tricks and tips for structuring time to generate maximum productivity in a limited session Advice on how to find inspiration and creativity to generate great ideas for any industry or brief Workshop fundamentals, so you can add your own flair

For Principles of Management courses. The practical tools of management presented through in-depth practice Fundamentals of Management is a brief, paperback text that gives students more depth and breadth with practical tools to practice their management skills than any other textbook. The Ninth Edition introduces a new and exciting design and includes new chapter openers, case applications, and exercises. MyManagementLab for Fundamentals of Management is a total learning package. MyManagementLab is an online homework, tutorial, and assessment program that truly engages students in learning. It helps students better prepare for class, quizzes, and examsresulting in better performance in the courseand provides educators a dynamic set of tools for gauging individual and class progress.

Includes 10 handy do's and don'ts of using KPIs Want to measure the performance of your people and your business? Need a quick overview of the most useful KPIs and how to use them? Only want what you need to know, rather than reams of theory?With the critical Key Performance Indicators required to understand your employees, financials and customers, this book tells you what you need to know, fast. This book does a fantastic job of narrowing down the best KPIs for you and your team. Its short, sharp and incredibly useful.--Thomas H. Davenport, Distinguished Professor at Babson College and author of BigData@Work

An absorbing, insightful story from Robin Sharma, bestselling author and internationally-renowned life coach, which unfolds the secrets to living a loving, successful and fulfilled life.Catherine, a top businesswoman with a young family, is the sister of Julian Mantle, the Monk Who Sold His Ferrari. After being involved in a life-threatening accident, Catherine realises that, regardless of how high she has risen in the business world - and of her achievements and accolades - her family is the most important thing in her life.Through a series of conversations with her brother, Catherine learns how to reset the focus of her life onto her family - and how living with that culture engenders business success too.Catherine's story takes us on a journey towards being an individual who leads a meaningful life; a stable, reliable and a loving centre around which family and friends revolve. Through her eyes, you'll learn:* The importance of setting goals in life for ourselves and our children* How to form bonds of trust with our loved ones* The value of truly nourishing our relationships* How to slow down in life and value our time* How to live positively and truthfully every dayThis is a charming and inspiring tale about the positive effect that one individual can have on the lives of everyone around them.

Taking you through the ITIL Foundation exam and beyond. ITIL is the best practice methodology for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. An official ITIL-Licensed product, ITIL Lifecycle Essentials covers all of the vital material required for the entry-level ITIL Foundation Certificate, and gives candidates a solid grounding in the key elements, concepts and terminology used in the ITIL service lifecycle.The book includes:An introduction to ITIL and why it is considered to be best practice for IT Service Management.An overview of the key components of a service management capability, including; processes, functions and generic roles.Specific chapters then cover the purpose, objectives, scope and value of the five phases of the service lifecycle that form the ITIL core; from strategy and design, through to transition, operation and continual service improvement (CSI).A summary of the ITIL qualification scheme and the Foundation level, together with some guidance on preparing for the exam.The essential link between your ITIL qualification and the real-world. This book doesn't just cover the information required to pass the foundation exam, but goes beyond this in providing practical guidance for when newly qualified practitioners enter the real-world. By addressing processes and concepts not covered in the syllabus, this book guides practitioners as they go beyond Foundation level. It features practical tips on using service management and, for each process, the author adds to the theory with lessons from her own real-world experience.The book is ideal for self-study candidates, training delegates and itSMF/BCS members, and V2 Foundation Certificate holders who have not yet taken the upgraded exam. Project managers looking to broaden their qualifications will find it a helpful companion to their studies and a practical aid for their professional development. Contractors or consultants with limited study time will also find this book essential to their part-time education.The Vital ITIL title - before, during and after your ITIL training.This product is accredited by AXELOS, the licensors of official ITIL products.ITIL is a Registered Trade Mark of AXELOS Limited.

International grassroots esports entrepreneur and opinion leader Martin Fritzen knows all about success in esports. He founded Denmarks biggest esports club and is now spearheading all grassroots esports activities at DGI, an organization with more than 6500 sports clubs. He argues that all sports clubs should offer esports activities and wants local governments and communities to support them. Martin shows in a detailed, 9 step guide, how to build a sustainable esports club and describes the benefits to the sports clubs, sponsors, brands, and in the end, to the people who love esports.

A brilliant guide to living a happier life (even if it's not so perfect)Bestselling author Tal Ben-Shahar has done it again. In Being Happy (originally published in hardcover as The Pursuit of Perfect, 978-0-07160882-4), he gives you not only you the theory but also the tools to help you learn how to accept life as it actually is instead of what you think it should be. By using the science of positive psychology along with acceptance, Ben-Shahar shows you how to escape the rat race and begin living a life of serenity, happiness, and fulfillment. With the same technique that made Happier such a great success, Being Happy shows you how to let go of unrealistic expectations and truly accept your emotions for a more serene life. Praise for Ben-Shahar:"[Tal Ben-Shahar has] a rare brand of good sense that is embedded in scientific knowledge about how to increase happiness." -- Martin E. P. Seligman, author of Authentic Happiness"Ben-Shahar teaches that happiness isn't as elusive as people think." -- Publishers Weekly"One of the most popular teachers in Harvard's recent history." -- Ellen J. Langer, author of Mindfulness and On Becoming an Artist Tal Ben-Shahar is the New York Times bestselling author of Happier. He consults and lectures around the world to executives in multinational corporations, the general public, and at-risk populations. For more information, visit www.talbenshahar.com

Research shows you have a 50% chance of hiring the right employee... and a 50% chance of hiring the wrong one. It's a toss up, but it doesn't have to be.

In Teams That Work, Scott Tannenbaum and Eduardo Salas present the seven drivers of team effectiveness and the clearest recommendations on what really makes teams great. Readers will find actionable, evidence-based tips for being an effective team leader, a great team member, a supportive senior leader, or an impactful consultant.

Implementing ISO 9001:2015 is a comprehensive guide to making the necessary transition to the new standard. The changes can also be used to stimulate transformation in organisations and their wider environments, coordinating processes to achieve both customer satisfaction and reduced operating costs.

The Leader-Member Exchange (LMX) model of leadership has shown that effective leader-follower relationships predict employee well-being and performance. Less research, however, has addressed how diversity variables may affect the development of leader-member exchange and outcomes. This book addresses the challenges of how diversity may impact the development of effective working relationships.

"Marketers struggling to create engaging content will have a savior in The Content Fuel Framework. The Focus + Format approach is a simple yet highly effective way to inspire numerous rich ideas to rescue any content marketing program."-Lee Odden, CEO and Co-Founder of TopRank MarketingIn The Content Fuel Framework, trained journalist and award-winning content marketer Melanie Deziel shows you how to maximize your creativity by systematizing it. This simple framework catalyzes the brainstorming process, making idea generation effortless and nearly automatic. No more writer's block. No more asking "what should I post?" No more waiting for that "big idea" to show up in its own time. This system allows storytellers from any industry to produce fresh story ideas on demand, any time.Never before have we consumed as much content, in as many forms, and in as many places as we do now. This means marketers, creators, and anyone who communicates with an audience is under more pressure than ever to deliver unique content, consistently. How can you fill all those web pages, social feeds, blogs, and newsletters, every single day?The Content Fuel Framework will challenge you-and enable you-to tell stories in entirely new ways. It's an adaptable and evergreen guide you'll come back to again and again.

Are you looking for the competitive edge to take your personal brand to new heights and be in control of your career?The secrets to drive massive amounts of traffic to your content without paying for it and dominate your competitors? Become the next influencer where your essence can't be forgotten by the enormous value you provide to the consumers?Just ten years ago mass-market retailers were associated with brands. With the development of social media, the shift of tradition brands has gone personal. Social media platforms have provided the link to bridge your content to the consumer with ease. That’s what this book is about. To get consumers to walk across the bridge to your content. The opportunity to provide value and establish yourself as an authority figure. The chance to leave a legacy behind by turning your brand viral so you can automatically turn your followers into customers.To establish a real personal brand, you need a plan. You need to learn to use social media to its FULL potential. You need to understand each platform and the algorithm they’re built on. I will provide you with the secrets and up to date strategies, so you know which factors to focus on and what is a waste of time. I guarantee that if you follow the strategies in this book, one year from now you will have done a complete 180 with your life and achieved the financial freedom only few have reached.Inside, you will learn:The YouTube algorithm to OPTIMIZE your content to its full potential and rank first page.The UP TO DATE must know Instagram secrets to 10X your followers organically in a year.Exposing Facebooks algorithm so ONE ad can reach millions of views.The Twitter marketing tips that actually convert on your content to monetize.How to identify the content your target audience is looking for and go VIRAL.If you’re looking for how to build a real successful personal brand, then this book is a MUST for you. Scroll up and order your copy of Next Level Personal Branding Secrets now!

Discover the secrets of the world's most profitable cryptocurrency investors...This book contains 4 manuscripts: Bitcoin: Beginners Bible Cryptocurrency: Insider Secrets Blockchain: Beginners Bible (Amazon Bestseller) Ethereum: Beginners Bible A blockbuster bundle featuring 4 books jam-packed with essential information that you need to make profits with cryptocurrencyBitcoin: Everything You Need To Know About This Cryptocurrency Craze includes: 8 common Bitcoin myths debunked How a complete newbie can buy Bitcoin, Ethereum and other cryptocurrencies in under 10 minutes A step by step walk-through on how to safely store your Bitcoin offline The single biggest factor in determining Bitcoin's price fluctuations (hint: it's not JP Morgan or Goldman Sachs) How blockchain technology actually works, and why you should trust it more than any traditional bank Why Bitcoin is not going away anytime soon, and the best is yet to come How to make money in a declining market (done all the time by professional cryptocurrency investors, and easier than it sounds) An analysis of the strengths and weaknesses of 26 different cryptocurrencies Which governments are embracing blockchain openly The closest thing to a Bitcoin ETF or Mutual Fund on the market today (nearly all new investors don't know about this) A real-life case study of what NOT to do when buying an altcoin How to spot a blockchain ICO scam before you unwisely invest your money in one How blockchain technology could benefit up to 30% of children under 5 years old Which country is effectively using blockchain technology to launch revolutionary "smart cities" The number 1 period of time when you should NOT invest in a cryptocurrency (thousands have lost money by doing this) The coin that allows you to make completely hands-off, passive, while-you-sleep income with cryptocurrency How you can open your cryptocurrency portfolio in less than 10 minutes, even if you're a complete novice Why this so-called "easy way" to obtain Bitcoin will actually lose you money 99% of the time - and the reason cryptocurrency pros NEVER do this ...and much, much morePlus a special bonus report only available to Amazon customers! Go beyond the hype, separate fact from fiction and learn the best way to make consistent, long-term profits with cryptocurrency. If you're ready to become a part of the world's fastest growing and most exciting financial market - order now to begin your cryptocurrency journey!