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The challenges facing supply chain professionals are changing rapidly. Today, far from focusing on capital expenditures and logistics such as warehousing and distribution, supply chain executives are expected to understand all aspects of the business, appreciate the constraints and expectations of upstream and downstream partners, and possess sufficient technological savvy to navigate the bewildering array of options presented by Industry 4.0 and supply chain digitalization (SCD). This book is for them.The Digital Supply Chain Challenge: Breaking Through is a distillation of the authors'' 50+ years of combined supply chain experience, both at the coal face and in the classroom. Their insights and observations - captured in short articles and best-practice case studies - are brought together in one place for supply chain executives to consult at different times during their SCD voyage, to find benchmarks, relevant insights or even just to help formulate the right questions along the way. It is a sort of handbook to the essentials of digital supply chain transformation.

Service Design Models, Tools & Templates is a collection of techniques from the Service Designer''s Handbook Series, a suite of courses and handbooks published by the International Service Design Institute, Inc., featuring techniques and case studies for designing and building services (Lines of Business). The content is presented in sequential order, so practitioners can use the book for successive stages of designing. To learn more: www.internationalservicedesigninstitute.com,

Learn how to leverage employee advocacy as a new channel to market and develop trusted brand messages with this expert blueprint.

Build an agile business through digital transformation more quickly and easily with this practical guide.

When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency.According to Harvard Business Review, "most studies still show a 60-70% failure rate for organizational change projects-a statistic that has stayed constant from the 1970s to the present." Drawing on his 20+ years of experience as a strategy and execution consultant specializing in midsize companies, Michael Canic helps committed leaders drive the odds in their favor. In Ruthless Consistency, he identifies the three surprising reasons most strategic change initiatives fail:Leaders unwittingly send mixed messages that demotivate their people and undermine those initiatives.Leaders focus on what they do instead of what their people experience.Leaders are not as committed as they think they are or need to be.The book then introduces an intuitive yet comprehensive model for success. Simply put, leaders who develop the right focus, create the right environment, and build the right team-consistently-are leaders whose organizations win. Finally, it details each element of the model and offers ready-to-apply processes, practices, techniques, and tools to make it happen. It's a must-read for every leader who wants to implement change successfully.

Put down your phone! Filling your downtime scrolling through social media is a bad habit. Here are thousands (thousands!) of things you can do instead that will result in a more mindful, rich, creative, fun, and engaged life.

Provides a comprehensive and accessible guide for enterprises of all shapes and sizes to make the most of their people.

LONGLISTED FOR THE FINANCIAL TIMES & MCKINSEY BUSINESS BOOK OF THE YEAR?I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.? ?Eric S. Yuan, founder and CEO of ZoomA Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations.The rapid and unprecedented changes brought on by Covid-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive transition has forced companies to rapidly advance their digital footprint, using cloud, storage, cybersecurity, and device tools to accommodate their new remote workforce.Experiencing the benefits of remote working?including nonexistent commute times, lower operational costs, and a larger pool of global job applicants?many companies, including Twitter and Google, plan to permanently incorporate remote days or give employees the option to work from home full-time. But virtual work has it challenges. Employees feel lost, isolated, out of sync, and out of sight. They want to know how to build trust, maintain connections without in-person interactions, and a proper work/life balance. Managers want to know how to lead virtually, how to keep their teams motivated, what digital tools they'll need, and how to keep employees productive.Providing compelling, evidence-based answers to these and other pressing issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Following Neeley's advice, employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations.

''The lessons and practices here will shift a sense of chaos to one of clarity and a mindset of fear to one of hope'' Margaret Heffernan, bestselling author of Wilful Blindness ___________________________________________________________________________________How often do you interrupt? How often do people interrupt you? Can you remember the last time someone listened to you all the way through your thinking?In a time when communication is more challenging than ever and relationships need to be nurtured, listening to one another could not be more important. In her new book, Nancy Kline, bestselling author of Time To Think, suggests that for us to radically improve our communication we should make the propmise ''I won''t interrupt you''. This promise matters because when we interrupt each other, we interrupt our thinking, and that interrupts the quality of everything we do. By making this promise to our colleagues and loved ones we can deepen our relationships, increase our productivity, and enjoy deeper, richer conversations. It may, in fact, be the most important promise we ever make. Nancy has spent the last three decades researching independent thought and the barriers that prevent us from thinking for ourselves. In this book she tells us the truth about the damage that interruption can cause, she shares case studies and stories from her work with clients, as well as simple ways we can improve our communication, and change our lives. ___________________________________________________________________________________''This generous, useful and important book is a delight to read and will fundamentally change the way you interact with people'' - Mikael Krogerus and Roman Tschäppeler, authors of The Communication Book ''This timely and persuasive book shows us that the foundation for independent thinking is the promise to actually listen, without interruption, to what others have to say'' Cal Newport, bestselling author of Digital Minimalism

Examining the links between sustainable development, innovation strategy and the business model, this thought-provoking and timely book uses insightful case studies from mature and developing markets to demonstrate how sustainability needs to be at the core of every organization's strategy and innovation.

Born out of a decade of discussion and collaboration between His Holiness the Dalai Lama and Laurens van den Muyzenberg, The Leader's Way represents the synthesis of East and West and provides an inspiring manifesto for business change.

Leadership is complicated.How do you become a great leader?Don't leave it to chance.The Leadership Map demystifies the subject and provides every leader with a comprehensive framework to create and grow a successful business. It covers all the key elements you need to understand and build a successful business; from creating your vision, to developing your people, to executing on your strategy.The book is brought to life through stories based on the author's knowledge and experience of working first-hand with CEOs of many businesses both large and small, private and public, national and international.Ian Windle is a pragmatist, not a theorist. The Leadership Map will bring clarity to your thinking and provide you with models, tools and techniques that will allow you to immediately put your ideas into action.

Do you try not to be late, but it just keeps happening?You are not alone - one in five people struggle to be on time, and would love to change their lateness habit. Until now it''s been a lonely battle, but in this trailblazing book Grace Pacie, a lifelong self-confessed ''Timebender'', reveals the surprising truth about why we are late - it''s not a personal failing, we are hard-wired that way. She explains not only when and why we are late, but also when and why we can be early; what is going on in our brains; and what we can do to fix it.Based on a potent fusion of psychology, self-help, and 10 years of researching fellow sufferers, this book shows us how we can make sure we arrive on time. Written with a light touch, and oodles of humour, Grace dissects our singular approach to time, and in a joyful reversal of conventional wisdom, also shows us the positive side of our timebending tendencies.Γ£ô FEATURES 41 ORIGINAL ILLUSTRATIONS BY KAREN TWEEDΓ£ô INCLUDES 20 TRIED AND TESTED TIPS TO GET YOU THERE ON TIME!

GET 150 POWERFUL LIFE COACHING QUESTIONS TODAY TO ADD TO YOUR COACHING SKILLS!The thing that separates good coaches from a great coaches, is the quality of questions they ask.This book is stacked with powerful, open-ended coaching questions for every type of coaching session.The Sections Include:Personal Growth QuestionsRelationship QuestionsFun-Based QuestionsHealth QuestionsCareer QuestionsMoney QuestionsPhysical Location QuestionsMaster Questions For ElaborationAnd More Coaching Questions!The author, Tim Hanson has been a certified life coach since 2004. Now, he is a trainer at the International Coaching Association, where he teaches thousands of students how to become better coaches.As the saying goes, "the quality of your life is determined by the quality of questions you ask.What Readers are Saying:"A book of powerhouse questions to ask a client which will focus his or her attention in areas which need important changes to be made. It''s long been established that asking the right question is key to changing conditions, and the author has made the task that much easier with the lists presented on these pages. Also read this as a self help, self analysis manual as the questions still apply when you ask yourself for the answers."

A new book from a leading scholar in the field that examines gender and leadership today and explores practical steps organizations can take in order to level the playing field.

Written by a team of internationally renowned scholars, this is a comprehensive overview of the practical implications for organizations that manage international employees, and individuals who are currently or aspiring expatriates. For postgraduate, MBA and EMBA students, as well as practitioners, such as HR managers and global mobility managers.

Build a cohesive and high-performing virtual team with this fantastic resource full of actionable advice and practical tipsEngaging Virtual Meetings: Openers, Games, and Activities for Communication, Morale, and Trust offers concrete strategies and practical tips for bringing teams together across the digital divide. While many struggle to build teams in a virtual environment, accomplished author John Chen has found ways to create team cohesion, promote engagement, and increase virtual participation. In Engaging Virtual Meetings, he shares these methods with you, and also:* Describes virtual tools for promoting effective teamwork, like the Participant Map* Teaches you to optimize your teleconference setup for ideal audio and video* Illustrates ways to apply these methods in any virtual environment, including Zoom, Microsoft Teams, and more* Explores how to debrief your participants to improve your methods over timePerfect for anyone working in or with the increasingly prevalent virtual environment, Engaging Virtual Meetings is a great addition to the bookshelves of anyone interested in how to create and build engagement in team settings of all kinds.