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In the fields of management and organization, there is an ongoing debate about different ontological assumptions about people in and around organizations, and the dangers of self-fulling prophecies, i.e., the phenomena in which unsubstantiated, unethical, or dysfunctional assumptions about people can lead to adverse practical consequences. This open access book advances this debate, but in a self-reflexive direction, asking: Who do we, as scholars in the fields of management and organization, think we are? What ontological assumptions about ourselves do we live by? Do we think we are something "special", a 'Homo Academicus', distinctively separated from the life-world of managers and employees but linked with other academics such as, say, philosophers and sociologists? If so, what are the consequences and implications of such assumptions? Part of the popular Palgrave Debates in Business and Management series, each of the chapters disclose, problematize, and criticize different ontological assumptions about 'Homo Academicus' that underpins research in the fields of management and organization. It will be of great interest to management and organization scholars and students, as well as those with a broader interest in methodology and critical studies.

Are you struggling to make a significant impact with your leadership? In a world brimming with business books and leadership guides, even the most dedicated leaders can find themselves lost in the shuffle, unable to break through to the next level.You might feel that despite your efforts, the traditional methods of coaching and mentoring lack the edge.This book is a pioneering guide among business leadership books that harnesses the power of Artificial Intelligence (AI). This isn't just another coaching book; it's a strategic ally, a 24/7 AI-powered mentor designed to revolutionize you. Discover the path to exceptional leadership with 555 pioneering prompts and their formulas. Adapt these prompts to align with your role, industry & goals. Suitable to ChatGPT, Bing Chat, Google Bard, and other AI prompt bots.Advance with confidence into the future, equipped with AI as an essential component of your leadership resources, cultivating your leadership skills. Explore the Transformative Benefits of this Book: Speedy Implementation: Swiftly forge actionable coaching and leadership plans, specific to your industry & role.Quality Enhancement: Harness AI to supercharge your approach to business, coaching & mentoring.Customization: Transition from a rigid to a flexible leadership strategy.Innovative Thinking: Challenge the norms with AI prompts for business, revolutionizing problem-solving and strategy.Personal Empowerment: Gain the acumen for developing leadership skills that align with business goals.Valuable Bonuses Exclusive to Your Purchase: Exclusive access to 'My Coaching, Mentoring & Leadership Advisor' GPT: Offers personalized leadership, coaching, & mentoring guidance, significantly enhancing your professional growth with custom-tailored insights & strategies. GPT developed with OpenAI's GPT technology.E-copy of the book: Achieve efficiency with our PDF. Effortlessly copy, paste, & tailor prompts to you. No more retyping.555 Prompt Formulas: Gain a tactical advantage in business, by adapting the prompts to different challenges and opportunities. They enhance your coaching skills, ensuring you stay ahead.Essential AI ChatGPT Resource Guide: Enter the AI world with confidence. Our guide demystifies AI, offering a straightforward method to integrate AI-led strategies into your work. 1100 Follow-Up Prompts: Foster consistent growth in both your personal & professional spheres. Follow-up prompts provide innovative & engaging ideas.Who Needs This Book?: Professionals seeking easy-to-learn transformative leadership skills. Mentors and coaches dedicated to growth and helping others.Organizations focused on surpassing goals.Leaders pursuing transformation and positive impact.More than just another title in leadership books. This book is an innovative solution to leadership challenges, blending the visionary aspects of Artificial Intelligence prompts with practical, actionable strategies.This is your invitation to redefine leadership! Click "Buy Now" to secure your journey to leadership transformation today.

Barbering is the second oldest profession in the world and one of the fastest growing in the United States. Everybody wants a piece of this expanding market for a variety of reasons. While some have a passion for the craft and are regarded as neighborhood heroes, others see an industry ripe with advancement and opportunity. Clip Culture Manual is designed to not only help barbers build and nurture their clientele, but to guide everyone in the health, wellness, and beauty industry to advance, elevate, and excel.

A how-to and inspirational guide for everyone, no matter their age, who wants to make a difference in the world through their professional life - from ensuring access to quality schools and clean water to healthcare and safer communities. So many talented young people receive a great education and set out to make a difference in the world. Yet, they often find the global institutions on that path difficult to understand, hard to get into, and even harder to navigate. Emiliana Vegas provides a deeply personal and informative guide to building a career in international development for current and aspiring changemakers. This book dives into the key lessons and specific takeaways the author has learned throughout her twenty years working in international development organizations. Vegas's passion for the power of education comes through on every page of this book and now she is sharing what she has learned to help others achieve the same success. Through insider tips, best practices, and targeted advice, readers will come away with a clear picture of how these organizations really work, how you can get in and thrive, and how to make a real difference from the inside out.

This book underscores the crucial link between leadership and human resource management (HRM) and their collective impact on organizational outcomes. It highlights the need for integrating research in both fields to fully understand their effects at organizational, team, and individual levels. The interaction between leadership and HRM, which can either complement or substitute for one another, is beginning to be explored in recent studies. Specifically, the book points out the relevance of cultural, institutional, and historical contexts in the Asia Pacific, particularly in China, where Western models may not capture the unique aspects of leadership and HRM. It discusses the significance of paternalistic leadership and specific HRM practices in China, emphasizing their implications for performance.The book argues for the importance of examining these interactions comprehensively, suggesting that a combined study of leadership and HRM, across different levels and contexts, presents valuable research avenues. The twelve chapters in this volume offers insights into leadership and HRM in China, showcasing a variety of leadership behaviours and HRM practices.The chapters in this book were originally published as a special issue of Asia Pacific Business Review.

This scholarly book explores the intersection of social cognition with a democratic philosophy of human resource management, to advance a theory of workplace function that maximizes creativity.It examines how the work of Polanyi on tacit knowledge provides a useful theoretical structure for understanding person perception and self-fulfilling prophecy effects in the workplace, with a focus on gender, culture and race as diversity variables. Based on a broad range of interdisciplinary empirical evidence and theories, it provides a foundational set of concepts to build new applied intervention strategies. The authors create new, testable theories based on a synthesis of several major areas of research in social psychology and human resource management, moving beyond the narrow confines of trends in a particular subdomain. Part One offers a literature review of the field, ranging from theoretical, historical and philosophical psychology to social psychology and neurocognition. Each chapter in this section offers a novel theory that is pertinent to workplace innovation, synthesized from existing evidence. Part Two reveals applications of tacit knowledge to the field of human resource management, with a focus on cross-cultural applications for low and high-power distance settings.This insightful text presents the authors' original, qualitative research in the area of workplace creativity and tacit knowledge, and is valuable reading for scholars and advanced students in industrial-organizational psychology, and human resource management.

Finally, the book that everyone has been waiting for is here when the hotel industry needs it the most. This type of book has never been written before. The one book that covers everything about hotel revenue including sales, revenue management, front desk sales, food and beverage revenue, catering, digital marketing, social media marketing, internet ads, social media ads, and more.The Hotel Revenue Bible is the "cure all" for all hotels that are ready to 10x their revenue numbers. This book allows you to increase your revenue with little to no additional expenses. The Hotel Revenue Bible will finally allow you to stop cutting expenses and focus on increasing your real problem and that's revenue. Learn about: Hotel Sales - stop parking lot shopping and get free leads from the government for pennies. Revenue Management - set your rates to resonate with a guest's mental cerebral so they are subconsciously led to book your hotel using rate psychology.Hotel Digital Marketing - swipe guests from your competition by being first in-line and first in-time with defensive and offensive digital marketing strategies.Hotel Social Media Marketing - market to the right audience on social media and track your competitions group business via social media.Hotel Internet Ads - Run Google, Facebook, and internet ads to expand your reach and reduce your ad spend cost with direct targeting and retargeting campaigns.Hotel Catering - increase catering sales with special closing techniques you never knew existed.Hotel F&B Revenue - double your hotel's restaurant traffic with in-house and local touch marketing. Hotel Front Desk - make selling upgrades as easy as 1-2-3 and triple your "other income" without increasing cost.This is the first book that will allow you to understand each department, and how they can work together as one cohesive unit to drive revenue to the topline at a faster pace.

Look at DEI-of-Talentification as a 360-degree initiative or endeavor. There are eleven interlinked phases we have identified as the DEI-of-Achievement(TM) process model. There are countless human resourcing and psychological diagnostic instruments, assessments, online portals, and professional service firms available that can all be deployed within each of the following talent metrics for more in-depth analytics and data collection benchmarking for an organization. It is from numerous studies over several decades that data illustrates that succession and human capital turnover is very expensive and it is much less costly to keep your talent than to replace them. TALENTification addresses the entire talent lifecycle environment to put organizations in a position to not only reduce their turnover, and increase their human capital ROI massively for market dominance.

Discover how to turn challenges into victories and be inspired to achieve extraordinary results with the e-book "Selling like a hero: awaken your courage and overcome sales challenges". This essential guide, based on heroic narratives and proven sales strategies, is your compass for navigating the competitive sales market. Learn how to: Use the hero archetype to create authentic and meaningful connections with your customers.Overcome "sales villains" with effective strategies and a resilient mindset.Inspire your sales team to adopt the hero mentality for impressive collective results.Don't miss the chance to be your own sales hero. Get your e-book today and start your journey to the top!

"Facilities Management: Red vs Blue Ocean Strategies" is a captivating exploration of the FM industry, divided into two contrasting spheres: the Red Ocean and the Blue Ocean. In Part I, titled "The Red Ocean of Facilities Management," the book unveils the intense competition and cost-centric approaches that dominate traditional FM practices. It highlights the struggle for differentiation and the urgent need for technological advancements to remain competitive.Part II, "The Blue Ocean of Facilities Management," introduces a paradigm shift towards innovation and value creation. It emphasizes exploring uncharted market spaces, integrating technology, and fostering collaborative partnerships to spur growth in a saturated industry.Part III, "Navigating the Shift," serves as a practical guide for organizations transitioning from the Red to the Blue Ocean. It stresses the pivotal roles of leadership, cultural transformation, and strategic planning in successfully implementing Blue Ocean strategies.Through its comprehensive analysis and strategic insights, the book empowers FM professionals with the necessary tools to navigate the evolving industry landscape, whether by thriving in the competitive Red Ocean or venturing into new territories in the expansive Blue Ocean.

Em "Metodologia BANT: a fórmula secreta para qualificação de leads e explosão de vendas", você encontrará um guia essencial para transformar sua abordagem de vendas. Este livro não é apenas mais um manual de vendas; é um compêndio de estratégias avançadas baseadas no método BANT (Budget, Authority, Need, Timeline), adaptadas para as exigências do mercado moderno. Com uma combinação de teoria aprofundada, dicas práticas, e um plano de ação concreto de 30 dias, o autor promete elevar suas habilidades de qualificação de leads a um novo patamar. Se você busca uma forma eficaz de aprimorar constantemente suas técnicas de vendas, identificar e converter leads qualificados em clientes fiéis, este livro é seu aliado indispensável. Prepare-se para embarcar em uma jornada de descoberta e aprimoramento no mundo das vendas, onde o objetivo é claro: maximizar seus resultados, superando metas e elevando seu sucesso profissional.

Chapter List: 1. Understanding the Front Office Department2. Roles and Responsibilities of Front Office Staff3. Importance of Communication in Front Office Operations4. Reservation Systems and Procedures5. Check-in and Check-out Procedures6. Handling Guest Concerns and Complaints7. Revenue Management in the Front Office8. Front Office Technology and Software9. Security Measures in Front Office Operations10. Training and Development for Front Office Staff11. Front Office Accounting Procedures12. Front Office Staff Diversity and Inclusion13. Crisis Management in Front Office Operations14. Managing Housekeeping Coordination with Front Office15. The Synergy Between Front Office and Food & Beverage Service16. The Dynamic Relationship Between Front Office and F&B Production17. Guest Experience Enhancement Strategies18. Future Trends in Front Office Management19. Marketing and Sales Strategies for Front Office20. Adapting to Post-Pandemic Hospitality21: Embracing Diversity, Equity, and Inclusion in Front Office Management22: Leveraging Technology for Enhanced Guest Engagement23: Sustainable Practices in Front Office Operations24: Crisis Management and Preparedness25: Innovation in Front Office Technology26: Cybersecurity in Front Office Operations27: Customer Relationship Management (CRM) in Front Office Operations28: Staff Training and Development29: Crisis Communication Management30: Sustainable Procurement Practices31: Continuous Improvement and Quality Assurance32: Sustainable Tourism Practices33: Innovation in Guest Experience Design34: Various forms and formats Book IntroductionWelcome to the comprehensive guide on Front Office Management in the Hotel Industry. This book delves deep into the intricacies of managing the front office department, which serves as the face of any hotel establishment. The front office department plays a pivotal role in the success of any hotel operation. It is responsible for guest interactions, reservations, check-ins, and check-outs, among other essential functions. Effective management of the front office is crucial for ensuring guest satisfaction, maximizing revenue, and maintaining operational efficiency. Throughout this book, we will explore the various facets of front office management, starting with an understanding of the department's structure and functions. We will delve into the roles and responsibilities of front office staff, emphasizing the importance of excellent communication skills in delivering exceptional guest service. Additionally, this book will discuss reservation systems, check-in and check-out procedures, and strategies for handling guest concerns and complaints effectively. We will also explore revenue management techniques tailored specifically to the front office department, along with the latest technology and software solutions available to streamline operations. Security measures, training and development programs, and front office accounting procedures will also be covered extensively. Furthermore, we will examine the coordination between front office and housekeeping departments, as well as marketing and sales strategies aimed at maximizing occupancy and revenue. Quality assurance initiatives and guest satisfaction surveys will be highlighted to underscore the importance of maintaining high standards of service excellence. Finally, we will discuss emerging trends in front office management and how hoteliers can adapt to meet the evolving needs of the industry. Whether you are a seasoned hotelier looking to enhance your front office operations or a newcomer seeking to gain insights into this critical aspect of hotel management, this book is your ultimate guide to mastering front office management in the hotel industry.

Bonus Offer: Free Online Email Tutoring SubscriptionThis booklet is solely devoted to test taking strategies that can be applied to the GMAT exam. If you have done a lot of practice questions and content, this booklet will provide very useful techniques to passing the GMAT exam. If you are taking the exam for the first time, this booklet will be a huge asset to helping you study and pass your exam the first time. If you are really struggling to pass, this booklet can greatly support you to pass the GMAT exam. The booklet is devoted to teaching you how to take the GMAT exam along with providing effective strategies. The booklet covers the following: GMAT Study StrategiesGMAT Test Taking StrategiesReducing Anxiety StrategiesGuessing StrategiesStrategies To Decide Between Two AnswersSystematic Approach To Answering QuestionsThe purpose of the booklet is to provide test taking strategies to use for the GMAT exam. The booklet contains over 70 strategies to achieve a passing score on the GMAT exam.

Better strategic decisions lead to higher customer acceptance, improved user satisfaction, and measurable business results. Using proven processes, frameworks, and tools, this book is a powerful resource for executives, business owners, and professionals looking to improve delivery of benefits from technology projects and manage risks. As the power of technology in the business world continues to grow, executive accountability, leadership, and involvement are critical to achieve measurable business benefits from technology investments. The authors look realistically at how technology is chosen, how to evaluate existing technology, and how to deliver value. Themes and topics include building open communication and productive collaboration; organization-wide structure, frameworks and tools for strategic decision-making; and risk management advice.

In an increasingly globalized and diverse business landscape, effective leadership strategies for managing diversity have become pivotal for organizational success. Leaders are challenged today to answer the question: how can they use the principles of proactive diversity management to ensure that every employee feels valued and empowered, regardless of their cultural background? Leadership Strategies for Effective Diversity Management offers a profound exploration of methods that leaders can use to harness the power of diversity to cultivate innovative and harmonious work environments. Rooted in scholarly research and practical insights, this book delves into the multifaceted realm of diversity management, focusing on the vital role that leadership plays in fostering an inclusive and thriving workplace. It emphasizes the significance of understanding the intricacies of a diverse workforce through data analysis, akin to deciphering a roadmap. It guides leaders in interpreting workforce demographics and dynamics, enabling them to tailor strategies that celebrate individual contributions. Moreover, the book underscores the acquisition of cultural competencies as a cornerstone of effective diversity management. Leaders are encouraged to navigate cultural nuances, promote open dialogue, and bridge gaps to create an atmosphere where distinct viewpoints are not only acknowledged but also embraced. Tailored to multinational organizations, visionary leaders, and seasoned practitioners, this book presents a holistic perspective on diversity management, particularly relevant in the context of emerging economies. By revealing the intricate interplay between leadership, diversity, and global dynamics, the book serves as a guide for organizations expanding their reach across international borders.

In the competitive world of the tourism sector, effective human resources management has become a critical factor in determining the success and sustainability of organizations. Human Relations Management in Tourism delves into the key aspects of this essential discipline, exploring the intersection of marketing management, human resource management, and the latest trends in the tourism industry. As the world faces unprecedented challenges and other crises, the book highlights the enduring effects on individuals, businesses, communities, and destinations. Occupational stress, an ongoing concern in the hospitality industry, can lead to conflict among team members or between employees and their roles. By shedding light on this issue, the book seeks to offer valuable insights to undergraduate students, graduate students, professionals, practitioners, and researchers involved in the field of tourism management. As work practices and human resource guidelines undergo transformation in response to the pandemic context, the book provides a thoughtful reflection on the new trends and practices emerging in Human Resources and Marketing Management within the tourism industry. Some of the focal points include the exploration of Green Human Resources, The Human Resource Balanced Scorecard (HRBSC), corporate events, team-building trends, employee empowerment, job satisfaction, and best practices in human resource management specific to the tourism sector.

The complexity of managing and modeling various systems, from social networks to educational institutions and technical systems, has reached unprecedented levels. Traditional approaches struggle to keep pace with the dynamic nature of these challenges, leaving scholars, educators, and professionals searching for innovative solutions. This growing problem calls for a comprehensive guide to harnessing the potential of digital technologies for effective modeling and management. Educational Perspectives on Digital Technologies in Modeling and Management is a groundbreaking book that addresses the pressing need for modern solutions to keep up with the evolving challenges of modeling systems. This research book emerges from the collaborative efforts of teaching staff from leading universities, and years of dedicated scientific research and experimentation. It focuses on modeling complex systems using digital technologies, presenting fresh insights and innovative methodologies for academics, scholars, and aspiring professionals who are delving into the world of digitalization of economic processes and their management. The text caters to the specific needs of educators, IT professionals, and business analysts. Covering a wide array of topics, from information security to speaker verification and turbulent gas flow, this book serves as a valuable resource for a diverse audience seeking to excel in their respective fields.

Organizations find themselves at a pivotal crossroads in an era propelled by the sweeping tide of digital transformation, where the wake of the COVID-19 pandemic has reshaped the global landscape. Within these novel contexts, the imperative to cultivate Learning Organizations (LOs) has emerged as a beacon of adaptability and progress. Creating Learning Organizations Through Digital Transformation weaves the fabric of LOs within the digital tapestry, where minds perpetually expand, and learning begets learning. This journey hinges on the synergy of knowledge and digital prowess, as LOs harness data and digital content with finesse. From immersive learning to artificial intelligence, these technological frontiers reshape learning, spurring change. Unveiling the core concepts, implementations, and global impacts of LOs, this book is a compass for academics, researchers, and practitioners. It deciphers people capacities, digital contents, learning technologies, and evaluation, nurturing the symbiotic relationship between learning and transformation.

The 6 Dimensions: Overcome Presenteeism - Excel in Work and Life provides you compelling new insights derived from the latest research into the reasons for and better ways of managing Presenteeism, that connect it to your Holistic Wellness. The inspirational true-life stories from interviews with amazing people, coupled with the mobile device-friendly interactive content within the book, will equip you with innovative tools and powerful knowledge about your Holistic Wellness, that give you hitherto unavailable insights into yourself and your surroundings. This will result in you making better choices that will firmly steer you from simply being a presentee to becoming ever more present in every situation, so that you enjoy making life work for you! Learn how...To recognize presenteeism at work and in life. You will learn from seemingly ordinary people with acute adversities who took the long journey to achieve extra-ordinary results, how they achieved it looking through the prism of the 6 Dimensions of Holistic Wellness. You will see the power that this new way of assessing yourself, has in conditioning your choices and actions going forward. You will gain a powerful system of tools and techniques for reversing pre-programmed tendencies of thinking unhelpful thoughts, speaking unhelpful words and doing unhelpful deeds and replacing it with the time-tested tenets of Holistic Wellness leading to positive thoughts, positive words and positive action, all the time, everytime, no matter what.

Diese aktualisierte und überarbeitete 3. Auflage liefert einen fundierten, praxisbezogenen Überblick über die Kommunikationsinstrumente und -möglichkeiten sowie den Planungsprozess im Bereich CSR. Das Buch ist ein Ideenkatalog und vermittelt zugleich auch das wissenschaftliche Hintergrundwissen. Die Beiträge wurden den aktuellen Entwicklungen angepasst und erweitert. Der Praxisteil des Werkes wurde um noch mehr Best-Practice-Beispiele aus unterschiedlichsten Branchen ergänzt. 26 Praxisbeiträge aus verschiedenen Branchen zeigen, wie die CSR-Kommunikation wirksam angewendet wird. Viele Unternehmen engagieren sich heute gesellschaftlich und übernehmen Verantwortung. Ein sinnvoller Schritt, denn so leisten sie einen Beitrag zur gesamtwirtschaftlichen Nachhaltigkeit, prägen ihr Image und generieren dabei gezielt Wettbewerbsvorteile. Ein wichtiger Schlüssel zum Erfolg liegt dabei in der Kommunikation. "Tue Gutes und sprich darüber" - es geht um die Kommunikation mit allen relevanten Dialoggruppen. In diesem Zusammenhang gibt dieses Buch den Menschen, die sich mit CSR beschäftigen - ob auf Unternehmens- oder Beraterseite, ob als Newcomer oder als Experte - Orientierung, Impulse und Handlungsempfehlungen für die tägliche Praxis.

Das essential beschäftigt sich mit den Zusammenhängen von Aufmerksamkeit und Digitalisierung. Dabei rückt Aufmerksamkeit unter dem Begriff der Aufmerksamkeitsökonomie als endliche Ressource in den Blick. Im Zentrum stehen die Fragen: Wie wird Aufmerksamkeit durch Digitalisierung neu geformt, verteilt, zentriert, aber auch zerstreut? Welche Chancen und Risiken gehen mit dieser Entwicklung einher? Welchen Einfluss nehmen KI-basierte Tools? Welche Folgen lassen sich auf individueller, unternehmerischer und gesellschaftlicher Ebene beobachten? Die theoretischen Überlegungen zu den verschiedenen Ebenen von Aufmerksamkeitsökonomien werden dabei jeweils mit Studien aus der (Medien)Psychologie unterlegt und mit Beispielen aus der KI-Entwicklung ergänzt. Zudem werden praxisnahe Impulse und Reflexionsangebote vermittelt, die sich für die Übersetzung in den (Unternehmens-)Alltag eignen und auf den bewussten, individuellen Umgang mit der Ressource Aufmerksamkeit abzielen.

Dieses Buch liefert konkrete Ansätze, wie sich Unternehmen mittels der Digitalisierung flexibel und agil aufstellen können, um langfristig erfolgreich zu sein. Das nahtlose Zusammenspiel aller Dimensionen einer Organisation (Strategie, Steuerung, Prozesse, Daten, Technologie, Personal und Führung) ist entscheidend, wenn Unternehmen einen echten Mehrwert aus der Digitalisierung generieren wollen. Nur so lässt sich die wachsende Komplexität der Märkte beherrschen. Die Autorin und die Gastautoren geben anhand von Praxisberichten und -beispielen konkrete Handlungsempfehlungen. Das Buch wendet sich an Unternehmen jeder Größe und ist international ausgerichtet - mit einem Fokus auf den Vergleich zwischen Deutschland und Indien. Es liefert neue Denkansätze, um ausgetretene Pfade zu verlassen und in eine erfolgreiche, digitale und nachhaltige Zukunft zu blicken. Aus dem Inhalt Auf dem Weg zum digitalen und nachhaltigen Unternehmen Strategieentwicklung und integrierte Steuerung als Basis Organisation und Führung in strategische Ansätze einbinden Integrierte Prozesse als Erfolgsfaktor Daten als Asset verstehen, um international erfolgreich zu sein Der Mehrwert neuer Technologien steckt in deren Integration Qualifizierung des Personals als wichtiger Schlüssel der Digitalisierung Mit Gastbeiträgen von Thomas Meuche, Shantall Cisneros Saldana, Ravi Prakash und Shantanu Jadhav.

Et si les clés du succès de tout artiste désireux de promouvoir son oeuvre résidaient dans l'application de quelques règles fondamentales de marketing et de business ? En effet, la logique entrepreneuriale, loin de heurter la dimension artistique, s'avère essentielle à la promotion efficace de toute forme d'art.Avec ce guide riche en exemples, astuces et outils, vous disposerez des connaissances nécessaires en termes de business et de marketing pour définir votre marché, élaborer votre relation clients et votre plan d'action annuel, bien communiquer, manier les chiffres, etc.Un référentiel de compétences complet indispensable pour qui veut faire rimer passion et réussite.Après le succès de Profession artiste, vivre de son art, rapidement devenu la référence de tout artiste entrepreneur, Laurence Bourgeois offre ici une version actualisée de son référentiel de compétences, afin de continuer de tracer la route des artistes vers le succès.

"Aimer, souffrir, espérer, se souvenir, croire, fraterniser... La poésie nous dit la vérité. Elle touche au coeur de tout ce qui nous est essentiel."C'est ainsi que Xavier Darcos raconte l'histoire de la poésie française, en même temps qu'il définit le genre poétique. Chaque chapitre est consacré à une période dont il présente les courants, les auteurs et les oeuvres. Des citations, des pistes de lecture et des définitions complètent cette introduction. Un index des auteurs, un index des notions et une bibliographie en facilitent l'accès.Xavier Darcos, membre de l'Institut (secrétaire perpétuel de l'Académie des sciences morales et politiques), est agrégé de lettres, docteur en études latines et docteur d'Etat ès lettres. Longtemps professeur de khâgne, puis inspecteur général et professeur associé de littérature comparée à la Sorbonne, ancien ministre, ambassadeur, il préside actuellement l'Institut français. Il est déjà l'auteur de nombreuses publications consacrées à la latinité et à l'histoire littéraire moderne, ainsi que d'essais sur l'Ecole, la laïcité et la diplomatie culturelle.La collection "Mes passions" accueille des personnalités qui, par leur notoriété et par leur légitimité, ont à coeur de partager leur sujet de prédilection avec le public.

本书由全球最大、最具影响力的人力资源管理专业协会--美国人力资源管理协会（SHRM）的首席导师、SHRM辅导全球华人第一人李治（大荔枝）带领的团队编写，编写团队中包括有三十几位首批中文SHRM-SCP认证专家，书中融合了他们丰富的经验和最前沿的理念。本书中，引入了独创的SHRM全球赋能小鲸鱼模型，将HR的胜任力呈现得有逻辑、有结构，强调了除了"知识"之外，HR的"行为"同样重要。我们提出了HR成功的方程式："知识+行为=成功"，并提供了专项训练，帮助HR养成SHRM思维，使他们能够有条理地思考和解决问题。本书的案例均来源于学员所在企业的真实案例或者社会热点话题，经过改编而成。我们强调"源于实战，高于实战"，旨在培养HR在真实工作场景中解决问题的综合能力。因此，本书适用于广大HR工作者，包括正在接受SHRM认证培训的学员、想提升实战能力的HR从业者、战略HR以及HR教学工作者等。我们希望通过这本书，能够帮助广大的HR工作者，特别是年轻的HR们，早日接受到高质量的训练与教育，提升他们的价值贡献和职业高度。

When you are about to receive a gift, everything about you is affected. Your attitude is hopeful, your face is brighter, and your excitement is contagious. Your anticipation and energy are screaming, "I Can't Wait!". Michael Beard believes this is how the people in your organization should feel every day. He believes that leadership is more than vision, mission, and goals. It's also the environment you create, the gift that you bring, and the way you receive what others have to share. Michael helps organizations understand what is holding them back, adjust their perspective, and unleash their people to serve with passion. In this book you will learn the vital importance of: ● The Environment You Create ● The Gift You Bring ● The Way You Receive Left unchecked, these create anxiety, low performance, and drift. Wrapped together, these make a beautiful "leadership gift" allowing you to experience an environment filled with people who are motivated, engaged, and fully committed to achieving the vision and mission of the organization. Through these pages, Michael shares how to unwrap the talent in your organization and align them properly. You'll know how high-performing companies foster passion, service, and loyalty with their team members. And by following what Michael shares you'll catch the vision of what a gift-giving culture is like and join him in saying, "I Can't Wait!"

Given changing expectations around workplace conditions, especially in terms of psychosocial safety, as a business leader you must now prioritise the impact of the workplace on your employees' mental health. However, it can be difficult to discern how your employees are coping when they often remain silent until it's too late. It is impractical to continuously monitor for triggers and changes in behaviour to ensure their wellbeing. With numerous other responsibilities demanding your attention, it is possible for signs indicating that a staff member is struggling to go unnoticed. Although unintentional, the consequences can be substantial.There is a solution that will help you uncover potential psychosocial risks and show you how to manage them. In The Science of Happy Employees, Dr Brenda Jamnik shares how to: find out what's really going on with your employeesidentify the trouble spots in your businessunderstand the new international standards surrounding mental healthmeasure psychosocial safety in your organisationsuccessfully manage your team in the modern work environmentlearn from people who leave your businessfind and address problems before they blow up.Using examples from her decades of work with private organisations, joint ventures, NGOs, and government entities, Dr Brenda will help you uncover the risks that are hindering the development of high-performing teams and show you how to boost your staff satisfaction and business profitability.

Selling Is an Away Game is a comprehensive guide designed to challenge traditional sales methods and transform how salespeople approach sales in today's dog-eat-dog world.There are few professions as competitive and cutthroat as sales. Faced with daily rejections and the pressure of impending quotas, successful salespeople are those who have the proper strength, grit, and knowledgeable strategies to rise above the competition. Lance Tyson's Selling Is an Away Game will immerse sales professionals in the mindset of the buyer and foster new strategies and tactics to help them become stronger and more effective salespeople. With over twenty years of sales experience, Lance knows what it takes to succeed in the industry and has compiled his knowledge into this definitive handbook to help companies and individuals increase sales production, shorten sales cycle time, reduce cost of sale, and develop talent.

Written by the scholars who first developed the theory of self-leadership, Self-Leadership: The Definitive Guide to Personal Excellence 3e offers powerful yet practical advice for leading yourself to personal excellence. Grounded in research, this milestone book is based on a simple yet revolutionary principle: First learn to lead yourself, and then you will be in a solid position to effectively lead others. This inclusive approach to self-motivation and self-influence equips readers with the strategies and tips they need to build a strong foundation in the study of management, as well as enhancing their own personal effectiveness.

How Enhancing the Lives of Hourly Workers Benefits Us AllWhile the vast majority of business books focus on the white-collar, salaried workforce, Hourly shines a light on the often-overlooked majority of the US workforce: the "invisible" hourly workers. Through research, firsthand experience, and contributions from industry experts, author AJ Richichi makes the case that businesses must work against outdated processes and introduce innovations that benefit workers' lives, employers' bottom lines, and the economy as a whole.Richichi takes readers on an eye-opening journey with insights into the challenges facing the hourly workforce and how we can drive positive change that would ripple throughout society. He also shows that progress is being made, even though it might not seem like it, by sharing real-world examples of major companies that have achieved success by instituting perks and policies that support their employees in new ways. However, Richichi calls upon us all to come together and accelerate this progress if we really want to reach the ideal future of work. It begins simply by shifting our mindsets and seeing these critical hourly workers for how important they truly are.Hourly teaches you about: The source of today's labor challenges Why it seems so hard to find solutions What you can do to support hourly workers How to prepare for the future of work ...and so much more.By the end of the book, readers will walk away with fresh perspectives and proven strategies on how to build stronger teams that feel seen, appreciated, and motivated to wake up every day and give their all to their company.