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An inspiring exploration of the women who have shaped and led Microsoft and the lessons we can learn from them In Code and Confidence: The Women Who Programmed Microsoft, a team of renowned digital storytellers recounts many of the fascinating journeys taken by the women who have shaped, guided, and led Microsoft over the last five decades. The book pays homage to the highs and lows, joys and sorrows, and opportunities and challenges of the women who have set out to make a difference in tech. The authors share personal stories and insights that offer a window into real-world tech leadership and that help demonstrate how to overcome obstacles that stand in the way of female tech success. They encourage readers to craft their own compelling narratives, unbound by the limitations that may have prevented women from previous generations from achieving their full potential. Code and Confidence also includes: Examples and case studies of impactful women currently serving as exemplars for future generations Celebrations of women's roles in innovation and the integral part that women tech professionals have played in shaping technology Concrete, proven advice for navigating the challenges awaiting contemporary women tech leaders An empowering guide filled with actionable advice and emphasizing the global impact of Microsoft's women, Code and Confidence is perfect for tech enthusiasts and professionals, professional women, corporate leaders and managers, students of technology and business, and those interested in fulfilling their personal and professional potentials.

People undertaking action learning work in small groups to tackle organisational and social problems, and learn from their experience of working together to bring about change. This book provides examples and analyses of effective behaviours of action learning facilitators and coaches.

Being good at your job is a great way to start your career. But to fulfil your potential and get more senior roles, you need more than technical expertise.Joanna Gaudoin has helped thousands of bright, capable professionals master the essential skills that will take them to the next level of their careers. From making a good impression to dealing with difficult people, from building external relations to acing your online presence, here are all the skills you need to get that promotion - in just 6 minutes!

Does your confidence lag behind your capability? Trying to compensate for self-doubt and overthinking can be exhausting, and you might find yourself holding back from opportunities that could be transformational. But in a complex, uncertain world, you know you can't afford to be over-confident either.Julie Smith has spent decades coaching some of the world's top leaders in the fine art of humble confidence. Now she's bringing her easy-to-use, confidence-building tools to help YOU find YOUR confidence - in just 6 minutes!

Learn the fundamentals of market research with this essential resource for students, new researchers and marketers.

Game On! Action-Based Training Designs for Better LearningPassive learning just doesn’t cut it in today’s evolving, competitive workplace. Research demonstrates that action-first learning works because it engages the mind immediately and makes sure that knowledge and skills will stick. With a more diverse array of action-based training designs, organizations can motivate learners, provide hands-on, collaborative practice, and drive behavioral change.In Action-First Learning, educator and tech expert Karl M. Kapp covers nine distinct types of learning experiences in one volume—from card and board games, escape rooms, and branching scenarios to augmented reality and AI-powered coaching. He explains why each design works and how to choose, plan, and execute the right kind of project for your goals. Each chapter includes a detailed case study, a design checklist, and tips on how to leverage AI in the creation of action-first learning.The book includes a chapter by instructional designer Amy Pape about how to improve action-first learning through accessibility and another by L&D expert Kevin Thorn on the use of comics in action-first learning.

Unlock the full potential of your employees with effective feedback.Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive.In this essential book, leadership experts Mashihi and Nowack offer leaders their four-part Performance Feedback Coaching Model, designed to bridge this gap. After over a decade spent developing, testing, and refining their model with leaders around the world, the authors offer this powerful framework based on research in neuroscience and psychology.The book equips leaders at all levels with practical strategies and tools to deliver tailored feedback that aligns with each employee’s unique skills and interpersonal strengths. By personalizing feedback, leaders can inspire significant improvements in employee behavior, creating a workplace where leaders achieve their goals and employees thrive—a true win-win situation. The authors share powerful stories, real-life examples, and user-friendly tips, as well as questionnaires, worksheets, and other tools leaders can apply immediately in managing today's diverse and global workforce.With this book as your roadmap, you will have the guidance you need to improve your employees’ development, performance, motivation, satisfaction, and retention.

Topics include resisting temptation and refocusing on long-term goals, how money lenders hide pricing, partitioned pricing, drip pricing, the issue with status branded credit cards, and taking scientifically proven steps for making better financial decisions.

"Developing genuine gratitude involves carefully observing what employees are doing, walking in their shoes, developing greater empathy, and sincerely trying to understand the challenges they face. It is about seeing good things happening and then expressing heartfelt appreciation for the right behaviors"-- Provided by publisher.

Learn to uncover what your managers, clients, customers and other stakeholders need before doing what they ask People don't know what they need. The wants we communicate to others are shaped by our subconscious and the familiar, and limited by what we think is possible. But they don't always reflect our actual needs. In Stakeholder Whispering: Uncover What People Need Before Doing What They Ask, author Bill Shander demonstrates how to get from your stakeholders' "order"-what they're asking for-to what they really need. You'll learn how to uncover the needs and desires of your clients, colleagues, bosses, customers, and other stakeholders based on what they ask for and how they ask for it, and how to deliver products and services that meet those needs. Inside the book: Help your stakeholders accomplish their goals and make the best decisions possible by helping them see what they really need Shift from executing on tactics driven by others' commands, to strategic action driven by underlying needs Transform your organization from one filled with "order-takers" into one where people work collaboratively to meet goal-oriented requirements Perfect for managers, executives, and other business leaders, Stakeholder Whispering will also earn a place on the bookshelves of entrepreneurs, founders, designers, product and project managers, UX experts, data and business analysts, and anyone else hoping to better meet the expectations of their coworkers, managers, clients, and customers.

Use this book to gain a thorough grounding in the key aspects of human resource management and develop the practical skills needed for a successful career in HR.

Stories and lessons from John P. Calamos Sr., a rags-to-riches self-made American billionaire Sky's the Limit: Lessons in service, Entrepreneurship and Achieving the American Dream tells the inspirational tale of John P. Calamos Sr., an American trailblazer, self-made success story, and living legend in the world of investing. Each chapter contains stories and business lessons he learned along the way. From a stock boy in his parents' grocery store in Chicago's west side, to 400+ combat missions in Vietnam, to launching his own firm which now has upwards of $35 billion in assets, John's career and the extreme success he's enjoyed through that career have been built on taking risks and being resilient. Some of the events detailed in this book include: Teenage John's discovery of stock certificates in his family's basement ignites a passion for investing Major Calamos' time in the Air Force, including five years of active duty flying B-52 bombers and twelve years in the Reserves flying A-37 jet fighters Pioneering initiatives to launch one of the first convertible funds in 1985 and one of the first liquid alternative funds in 1990 Sky's the Limit: Lessons in Service, Entrepreneurship and Achieving the American Dream earns a well-deserved spot on the bookshelves of all individuals seeking to mirror the success of a man who is a living embodiment of the quintessential rags-to-riches American dream.

A POWERFUL NEW APPROACH TO LEADERSHIP THAT'S PERFECTLY SUITED TO CONTEMPORARY ORGANIZATIONS COACHING POWER is an incisive, exciting, and inspiring new way to look at leadership. In the book, experienced business leaders and executive coaches Tom Preston and Luciana Núñez convincingly explain why all leadership is a form of coaching and how you can develop your coaching skillset to help your followers achieve their goals and fulfill their highest potentials. The authors show you the frameworks, tools, and mindsets you need to understand and deploy to connect with a workforce that includes members from five distinct generations. You'll learn to use different styles of leadership with different people in different situations without compromising your own unique style or foregoing the use of your personal strengths. COACHING POWER demonstrates the fundamentals of listening, observing, intuiting, and questioning and walks you through how to use those fundamentals to create high-performance teams that consistently achieve or exceed their objectives. It's the perfect book for directors, managers, executives, entrepreneurs, and other leaders who want to bring out the best in everyone they work with. "All leaders today are expected to have coaching skills as part of their leadership repertoire. This book is a treasure trove for anyone looking to develop, improve, and refine their coaching skills." -JAYNE OPPERMAN, CEO, Consumer Relationships, Lloyds Banking Group "As businesses transform and adapt to unprecedented levels of change, this book gives the reader new ways to engage, access creative solutions, and navigate uncertainty. A real game changer for leaders." -CHRISTINE SIEMSSEN, Chief Marketing and Digital Officer, Danone