Ledelse og strategi

When you think about communications, you might immediately think about speaking. But listening well is the foundation of leading well; it's essential if you want people to listen to you. And most leaders have little idea how to go about it. Award-winning professional actor and communications expert Janie Van Hool has been helping leaders understand the simple but powerful principles of listening conversations to build trust and engagement for more than 20 years. Now she's showing you how to supercharge your own communication, in just 6 minutes!

If you run a small business, you probably wish you had access to the sophisticated market research techniques that big businesses have at their disposal. Imagine being able to really understand your customers!Well, now you can. Katie Tucker reveals 10 simple road-tested tools and techniques that big businesses use and which YOU can use immediately to transform your market knowledge, in just 6 minutes!

You might think you're not a natural salesperson, but if you don't get comfortable promoting your business, you're not going to HAVE a business for much longer. Luckily, Sara Nasser Dalrymple is here to help. Discover 10 simple principles that you can apply to your business immediately to attract customers with ease. No ickiness, no gimmicks, and all in just 6 minutes!

Ready for a change? Want to integrate your personal and professional life in a more satisfying way? Whether you're considering going it alone or you just want more fulfilment at work, Ollie Henderson can help. He's reimagined his own career, and he's interviewed hundreds of entrepreneurs, leaders and experts to find out their secrets, too. Discover 10 principles that will help you take control of your future and generate new opportunities, so you can reimagine your career for good.

Great teams are highly collaborative, creative and productive, but that doesn't happen by magic. Discover the small actions that lead to big results in performance and productivity by creating the right culture, because when team members are happier they are more creative and more engaged. Team culture coach Alison Coward shows you how to take your team from meh to magnificent, in just 6 minutes!

Details topics related to big data customer analytics and its application for customer retention. Covers topics on the use of big data in businesses that include personalization and customization of products and services, segmentation, digital marketing, customer relationship management, loyalty programs, and customer loyalty and retention.

Recent breakthroughs in AI have not only increased demand for AI products, they've also lowered the barriers to entry for those who want to build AI products. The model-as-a-service approach has transformed AI from an esoteric discipline into a powerful development tool that anyone can use. Everyone, including those with minimal or no prior AI experience, can now leverage AI models to build applications. In this book, author Chip Huyen discusses AI engineering: the process of building applications with readily available foundation models. The book starts with an overview of AI engineering, explaining how it differs from traditional ML engineering and discussing the new AI stack. The more AI is used, the more opportunities there are for catastrophic failures, and therefore, the more important evaluation becomes. This book discusses different approaches to evaluating open-ended models, including the rapidly growing AI-as-a-judge approach. AI application developers will discover how to navigate the AI landscape, including models, datasets, evaluation benchmarks, and the seemingly infinite number of use cases and application patterns. You'll learn a framework for developing an AI application, starting with simple techniques and progressing toward more sophisticated methods, and discover how to efficiently deploy these applications. Understand what AI engineering is and how it differs from traditional machine learning engineering Learn the process for developing an AI application, the challenges at each step, and approaches to address them Explore various model adaptation techniques, including prompt engineering, RAG, fine-tuning, agents, and dataset engineering, and understand how and why they work Examine the bottlenecks for latency and cost when serving foundation models and learn how to overcome them Choose the right model, dataset, evaluation benchmarks, and metrics for your needs Chip Huyen works to accelerate data analytics on GPUs at Voltron Data. Previously, she was with Snorkel AI and NVIDIA, founded an AI infrastructure startup, and taught Machine Learning Systems Design at Stanford. She's the author of the book Designing Machine Learning Systems, an Amazon bestseller in AI. AI Engineering builds upon and is complementary to Designing Machine Learning Systems (O'Reilly).

This practical guide to probability and statistics explains these concepts that underpin all professional estimating. Alan Jones considers what are called Measures of Central Tendency; Means, Modes and Medians, describing the differences, relevance and uses for each in the context of Estimating and the like.

The industry is facing a multitude of challenges on production lines that must be systematically addressed to improve quality and productivity. One commonly utilized methodology is DMAIC (Define, Measure, Analyze, Improve, and Control). This user-friendly resource defines DMAIC concepts and tools, and includes case studies.

This research volume discusses the development of technologies that support human-oriented work systems, sustainable production, and system resilience in intelligent organizations. It will be of interest to researchers, academics, policymakers, and students in the fields of organizational studies, knowledge management, and digital economy.

This book identifies the features of the planning, programming, and controlling model of foundations that better facilitate a positive mediation between a strategic approach and civic dimensions.

The authors present the importance of digital trust, as well as its evolving nature manifested along with the progress of digital transformation. It will be of interest to researchers, academics, professionals, and advanced students in the fields of public management, innovation, ethics, and organizational studies.

The book presents a thorough review of state-of-the-art techniques for precise analysis and diagnosis with an emphasis on explainable artificial intelligence and its applications in healthcare. Researchers, academics, business professionals, health practitioners, and students will all benefit from the knowledge in this book.

The book presents a thorough review of state-of-the-art techniques for precise analysis and diagnosis with an emphasis on explainable artificial intelligence and its applications in healthcare. Researchers, academics, business professionals, health practitioners, and students will all benefit from the knowledge in this book.

The vast majority of startups digital transformation programmes fail despite having both time and money, energy and resources. Why to answer this question the book amasses interviews and case studies from within big corporates and successful startups as well as industry observers, regulators, commentators and practitioners.

This book will help you understand many famous, frequent and common mistakes committed by businesses over time. The lessons learnt should enable you to run your businesses with lesser hiccups and maximize stakeholder returns.